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Best Customer support for small businesses

We list 21 Customer support tools, ranked by community votes and market presence (how often other tools are positioned as alternatives to them). Top picks right now: Intercom, Zendesk, Fin by Intercom.

Best Customer support for small businesses
#ToolPricingStarts atBest forPlatformsVotes
1
Intercom

AI-first customer service platform

Paid$39/moSmall businesses, Enterpriseweb, ios, android0
2
Zendesk

Enterprise ticketing and support suite

Paid$25/moEnterprise, Small businessesweb, ios, android0
3
Fin by Intercom

AI customer service agent priced per outcome

Paid$49/moSmall businesses, Enterpriseweb0
4
Bulutfon

Cloud phone system for Turkish businesses

Paid—Small businessesweb, ios, android0
5
Chatbase

Custom ChatGPT for your website in minutes

Paid$40/moSmall businessesweb0
6
Stonly

Interactive guides and AI knowledge base for customer support teams

Freemium—Small businesses, Enterpriseweb0
7
Crisp

Affordable all-in-one messaging and helpdesk

Freemium$45/moSmall businesses, Freelancersweb, ios, android, macos, windows0
8
Freshdesk

Helpdesk priced below Zendesk

Paid$23/moSmall businessesweb, ios, android0
9
Help Scout

Email-centric helpdesk with a human touch

Freemium$25/moSmall businessesweb, ios, android0
10
Verimor

Cloud phone system, call center and SMS for Turkish businesses

Paid—Small businesses, Enterpriseweb, ios, android0
11
Front

Shared inbox for customer-facing teams

Paid$35/moSmall businesses, Enterpriseweb, macos, windows, ios, android0
12
Gorgias

Helpdesk built for Shopify merchants

Paid$10/moE-commerce, Small businessesweb, ios, android0
13
Juphy

AI sales assistant for Shopify stores

Paid$19/moE-commerce, Small businessesweb0
14
Tidio

Live chat and AI agent for small e-commerce

Freemium$29/moSmall businesses, E-commerceweb, ios, android0
15
AloTech

Cloud contact center software from Türkiye, sold abroad as CCS

Paid—Small businesses, Enterpriseweb0

All 21 tools