Tori is a Chatbots & AI agents tool: AI support agent from TalkJS that cites sources and hands off cleanly.

How much does Tori cost?

Tori uses a Freemium model; paid plans start at $35 per month.

What are the best alternatives to Tori?

Community-listed alternatives to Tori include Fin by Intercom, Yellow.ai, Chatbase, Ada.

Tori

AI support agent from TalkJS that cites sources and hands off cleanly

Freemium · $35Customer support Chatbots & AI agents

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Tori is a chatbots & AI agents tool for Small businesses and Developers, offered as freemium ($35/mo). Based in Netherlands. Popular alternatives include Fin by Intercom, Yellow.ai, Chatbase.

About Tori

Tori is an AI customer support agent made by TalkJS, the Netherlands-based company behind a chat API used in many web and mobile apps. It learns a product from its docs, help center, website or any URL, answers customers in a chat window, cites the sources it used, flags when it is unsure instead of guessing, and passes the conversation to human staff with full context.

Because Tori is built on TalkJS messaging, it ships with a ready-made chat UI, a full SDK and an API, so teams can change the interface and behaviour in detail. Setup takes one script tag or an API key, tone and escalation rules are configurable, and a sandbox lets you test answers before going live. Content stays in sync as docs change. SSO, data controls, GDPR-ready settings and TalkJS's ISO 27001-certified infrastructure are part of the offer. Plans are sized by monthly AI responses, seats and agents, from a free plan with 50 responses to Growth at $550 a month.

It fits SaaS companies that want a developer-friendly support agent they can embed and restyle. Intercom Fin is stronger if you already run Intercom's helpdesk, and Chatbase is quicker for a basic website bot. Tori names no helpdesk integrations such as Zendesk, each plan caps monthly AI responses, with overage terms not stated, and there is no separate pricing page.

After a private beta, Tori launched on Product Hunt on October 19, 2026, ranking 15th that day. Buying tip: use the free plan's 50 monthly responses to test answer quality on your own docs before choosing a tier.

Key features of Tori

Learns from docs, help centers, websites or any URL and stays in sync
Answers grounded in your content with source citations
Flags uncertainty and escalates when confidence is low
Human handoff with conversation history and sources in one thread
Ready-made chat UI, full SDK and API built on TalkJS
Setup with one script tag or an API key
Configurable tone and escalation rules with a test sandbox
SSO, data controls and ISO 27001-certified infrastructure

Pros and cons

Pros

Backed by an established chat infrastructure company
Deep UI and behaviour customization through the SDK
Free plan has no time limit
Cites sources and admits when it does not know
Clear response, seat and agent limits on each plan

Cons

No named helpdesk or CRM integrations such as Zendesk
Response caps per plan, with overage terms not stated
No separate pricing page; plans are listed on the homepage
No annual discount stated
Recently out of private beta

Tori pricing

Tori uses a freemium model.

Plan	Price	Includes
Trial	$0	No time limit, 50 AI responses/mo, 1 seat, 1 agent
Basic	$35 / mo	300 AI responses/mo, 2 seats, 1 agent
Standard	$140 / mo	1,400 AI responses/mo, 3 seats, 3 agents
Growth	$550 / mo	6,000 AI responses/mo, 7 seats, 5 agents
Enterprise	Custom	Contact sales

Source: asktori.ai · checked on Oct 24, 2026

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How Tori compares in Chatbots & AI agents

Rank by votes: #1 / 17
Starting price: $35
Free alternatives: 0

Tori ranks #1 of 17 chatbots & ai agents tools by community votes and is priced below most tools in the category.

Common use cases

1Answering product questions on a SaaS website around the clock
2Embedding a branded support agent inside a web or mobile app
3Deflecting repetitive tickets using existing help center articles
4Handing complex questions to support staff with full context
5Testing support answers in a sandbox before a product launch

Best for

SaaS teams that want an embeddable, customizable AI support agent grounded in their own documentation.

Not ideal for

Teams that need an agent tied into an existing helpdesk like Zendesk or Intercom (Fin by Intercom, Zendesk).

Our take

Tori is a credible support agent with strong customization thanks to its TalkJS roots and honest source-cited answers. Start on the free plan with your own docs; if your support runs in a helpdesk, check handoff fit before paying.

FAQ

What is Tori?: Tori is a Chatbots & AI agents tool: AI support agent from TalkJS that cites sources and hands off cleanly.
How much does Tori cost?: Tori uses a Freemium model; paid plans start at $35 per month.
What are the best alternatives to Tori?: Community-listed alternatives to Tori include Fin by Intercom, Yellow.ai, Chatbase, Ada.
Which platforms does Tori support?: Tori is available on web.
Who is Tori for?: SaaS teams that want an embeddable, customizable AI support agent grounded in their own documentation.

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