Juphy is a customer support tool for E-commerce and Small businesses, offered as paid ($19/mo). Founded in Turkey in 2020. Popular alternatives include BoomSonar.
About Juphy
Juphy began as a unified social media inbox that helped brands manage comments and direct messages across channels, and has since pivoted into an AI shopping assistant for Shopify stores. The company was founded in Turkey and serves international Shopify merchants.
The assistant is trained on a store's product catalog, policies, FAQs and content. It sits in an on-site chat widget, answers product questions in natural language, recommends products based on what a visitor is looking for, handles size, stock, shipping and return questions, and guides shoppers toward adding items to the cart. Store owners can review conversations to see what customers ask, which questions lead to sales and where product information is missing, which is useful input for merchandising and content. Public plans run from $19 to $99 a month with a 14-day free trial.
Juphy targets direct-to-consumer brands that care about conversion lift and average order value rather than only deflecting support tickets. It sits between support-focused bots such as Tidio Lyro and Gorgias AI, which focus on resolving service requests, and personalization or recommendation tools that do not hold conversations. As a young product it currently focuses on Shopify, so stores on WooCommerce or Turkish platforms such as ikas or Ticimax have limited options, and integrations with help desks and marketing tools are fewer than established vendors. Merchants should run a trial and measure conversion impact before committing.
Key features of Juphy
- AI shopping assistant trained on your Shopify catalog
- Product recommendations and comparisons in chat
- Answers on sizing, shipping and return policies
- Conversion analytics: assisted revenue and engagement
- Brand voice customization
- Handoff to human support tools
Pros and cons
Pros
- Focused on sales, not just support deflection
- Fast setup for Shopify
- Uses your own catalog data
- Measurable revenue impact
Cons
- Shopify only
- Younger product with fewer integrations
- AI answers need monitoring for accuracy
- Pricing tied to usage
Juphy pricing
Juphy uses a paid model. A 14-day free trial is available.
| Plan | Price | Includes |
|---|---|---|
| Starter | $19 / mo | 50K visitors/mo, 1K products, reports |
| Essentials | $49 / mo | 5K products, AI pop-ups |
| Scale | $99 / mo | 15K products, integrations, SmartBox Q&A |
Source: juphy.com · checked on Oct 20, 2026
How Juphy compares in Customer support
- Rank by votes
- #1 / 25
- Starting price
- $19
- Free alternatives
- 2
0 votes from members
34% below the category median ($29/mo)
Free or open-source tools in Customer support
Juphy ranks #1 of 25 customer support tools by community votes and is priced below most tools in the category.
Common use cases
- 1Fashion store answering fit and size questions
- 2Beauty brand recommending products by skin type
- 3Store with large catalog guiding discovery
- 4DTC brand reducing pre-sale support tickets
Best for
Shopify DTC brands with sizable catalogs and pre-sale questions.
Not ideal for
Non-Shopify stores or teams needing full help desk features.
Integrations
- Shopify
- Klaviyo
- Gorgias
Our take
Juphy is a promising AI sales assistant for Shopify; test it on product-heavy stores where shoppers ask before buying.
FAQ
- What is Juphy?
- Juphy is a Customer support tool: AI sales assistant for Shopify stores.
- How much does Juphy cost?
- Juphy uses a Paid model; paid plans start at $19 per month.
- What are the best alternatives to Juphy?
- Community-listed alternatives to Juphy include BoomSonar.
- Does Juphy have a free trial?
- Yes, Juphy offers a 14-day free trial.
- What does Juphy integrate with?
- Juphy integrates with Shopify, Instagram, Facebook, WhatsApp, Klaviyo, Gorgias and more.
- Which platforms does Juphy support?
- Juphy is available on web.
- Who is Juphy for?
- Shopify DTC brands with sizable catalogs and pre-sale questions.
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BoomSonar
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