Happy Valley

Bulutfon

Cloud phone system for Turkish businesses

Bulutfon is a team communication tool for Small businesses, offered as paid. Based in Turkey, founded in 2012. Popular alternatives include Netgsm, Verimor, AloTech.

About Bulutfon

Bulutfon is a Turkish cloud phone system, often called a virtual PBX or bulut santral, built for small and mid-sized businesses in Turkey. Instead of buying and maintaining switchboard hardware in the office, companies get their phone numbers, call routing and reporting as a subscription service that works over the internet on desk phones, computers and mobile phones.

Businesses can use local geographic numbers and 0850 numbers, set up IVR menus that greet callers and route them to the right department, create call queues and ring groups, record calls, and receive voicemail by email. Employees answer calls from desktop and mobile softphone apps or IP desk phones, so remote and field teams stay on the same number. A web panel shows call reports, missed calls and agent performance, and integrations with CRM and help desk tools display caller details and log calls automatically, with an API for custom connections. Bulutfon operates under authorization from Turkey's telecom regulator (BTK) and is priced in Turkish lira per user or package.

Bulutfon fits Turkish SMBs, e-commerce companies, clinics, agencies and support teams that want a professional phone setup quickly and without hardware. Call recordings contain personal data, so businesses should handle them in line with KVKK. Local competitors such as Verimor and Netgsm offer similar cloud PBX services, while international VoIP tools like Aircall and Dialpad have richer integrations but weaker support for Turkish numbers, local billing and regulation.

Key features of Bulutfon

  • Virtual numbers including 0850 and local numbers
  • IVR, routing, queues and business hours
  • Call recording and voicemail to email
  • Softphone apps for mobile and desktop
  • CRM and help desk integrations with click-to-call
  • Reporting and API

Pros and cons

Pros

  • Local numbers and regulatory compliance in Turkey
  • No hardware switchboard needed
  • Integrates with common CRMs
  • Turkish support

Cons

  • Turkey-centric
  • Fewer integrations than Aircall or Dialpad
  • Advanced call center features limited
  • Lira pricing changes

Bulutfon pricing

Bulutfon uses a paid model. A 14-day free trial is available.

PlanPriceIncludes
Sabit Telefon₺249 / yrAnnual, taxes included
Konuşma Paketifrom ₺150 / mo250 min/mo; KDV and ÖİV included per table
Dijital Faks₺690 / yrAnnual, taxes included
Hipcall Santral₺13.290 / yr10 extensions, 5 concurrent calls
Hipcall Çağrı Merkezi₺47.990 / yr3 users, 5 numbers, 12-month recordings

Source: www.bulutfon.com · checked on Oct 20, 2026

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Price changes for Bulutfon

Verified changes to Bulutfon's prices and plans, newest first.

All price changes
Price increase · Announced

Bulutfon raises yearly number fee from 249 TL to 369 TL per number from 1 December 2026

Bulutfon announced on 22 September 2026 that, citing rising costs, the yearly number allocation and usage fee becomes 369 TL per number on 1 December 2026. The post lists the current fee as 249 TL, including VAT and ÖİV, and does not say whether the change covers existing numbers.

from$249to$369TL a year per number

Sources:Bulutfon announcement, 22 September 2026Bulutfon number fee announcement, 15 October 2025

Price increase · Effective

Bulutfon Apsiyon Sanal Santral Plus (0-249 units) rises from 8,400 to 12,000 TL a year

Bulutfon updated Apsiyon Sanal Santral Plus yearly prices from 20 January 2026, citing rising costs; the 250-499 unit tier goes from 9,800 to 14,000 TL. New subscriptions use the new prices from 10 January 2026; existing subscribers can keep their current package and price until it expires.

from$8400to$12000TL a year

Sources:Bulutfon announcement, 11 December 2025

Price increase · Effective

Bulutfon Economy yearly package rises from 3,790 TL to 5,110 TL

Bulutfon's 2026 prices were set in its system from 10 January 2026. The yearly Santral packages rose: Advantage from 5,090 to 6,870 TL, Professional from 6,290 to 8,490 TL and Premium from 7,590 to 10,240 TL.

from$3790to$5110TL a year

Sources:Bulutfon 2026 price update, December 2025

Price increase · Effective

Bulutfon Economy yearly package rises from 2,650 TL to 3,790 TL

Bulutfon's 2025 price list took effect on 20 January 2025. The yearly Santral packages rose: Advantage from 3,590 to 5,090 TL, Professional from 4,490 to 6,290 TL and Premium from 5,390 to 7,590 TL.

from$2650to$3790TL a year

Sources:Bulutfon 2025 price update, January 2025

Discontinued · Effective

Bulutfon stops renting its 6-month and 24-month Santral packages

Bulutfon said it would stop renting its 6-month and 24-month cloud PBX (Santral) packages from 1 January 2024 and asked subscribers on those packages to use the 12-month package. Subscribers whose package had not yet expired could keep it until it ended.

Sources:Bulutfon 2024 price update, 21 November 2023

How Bulutfon compares in Team communication

Rank by votes
#1 / 36

0 votes from members

Starting price
—

Category median is $15/mo

Free alternatives
5

Free or open-source tools in Team communication

Bulutfon ranks #1 of 36 team communication tools by community votes and is not directly comparable on price.

Common use cases

  1. 1SMB replacing a physical switchboard
  2. 2Customer service line with IVR and queues
  3. 3Sales team logging calls into CRM
  4. 4Remote team answering company numbers on mobile

Best for

Turkish SMBs and customer service teams wanting a compliant cloud phone system.

Not ideal for

Global teams needing numbers in many countries.

Integrations

  • Salesforce
  • HubSpot
  • Zendesk
  • Freshdesk
  • Pipedrive
  • Webhooks
  • API

Our take

Bulutfon is the practical cloud switchboard for Turkish businesses; global teams should look at Aircall or Dialpad.

FAQ

What is Bulutfon?
Bulutfon is a Team communication tool: Cloud phone system for Turkish businesses.
How much does Bulutfon cost?
Bulutfon uses a Paid model; see the vendor's pricing page for current plans.
What are the best alternatives to Bulutfon?
Community-listed alternatives to Bulutfon include Netgsm, Verimor, AloTech, Front.
Does Bulutfon have a free trial?
Yes, Bulutfon offers a 14-day free trial.
What does Bulutfon integrate with?
Bulutfon integrates with Salesforce, HubSpot, Zendesk, Freshdesk, Pipedrive, Webhooks and more.
Which platforms does Bulutfon support?
Bulutfon is available on web, ios, android.
Who is Bulutfon for?
Turkish SMBs and customer service teams wanting a compliant cloud phone system.

Alternatives to Bulutfon

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  • Netgsm

    ▲ 0

    Bulk SMS, cloud telephony and messaging for Turkish businesses

    PaidSmall businesses

    checked Oct 20

  • Verimor

    ▲ 0

    Cloud phone system, call center and SMS for Turkish businesses

    PaidSmall businesses

    checked Oct 20

  • AloTech

    ▲ 0

    Cloud contact center software from Türkiye, sold abroad as CCS

    PaidSmall businesses

    checked Oct 20

  • Front

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    Shared inbox for customer-facing teams

    Paid · $35Small businesses

    checked Oct 20

  • SMS API and bulk messaging for Turkish businesses

    PaidSmall businesses

    checked Oct 20

  • Native Mac email client with notch alerts and tracker blocking

    Paid · $4Freelancers

    checked Oct 29

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