Chatbase is a chatbots & AI agents tool for Small businesses, offered as paid ($40/mo). Founded in United States in 2023. Popular alternatives include Lyro by Tidio, Dante AI, Fin by Intercom.
About Chatbase
Chatbase is a no-code platform for creating AI agents trained on a company's own content. Launched in 2023 as one of the first 'ChatGPT for your data' products, it lets a business point the tool at its website, upload PDFs and documents or connect help center content, and within minutes get an AI agent that answers questions in a branded chat widget.
Beyond answering questions, agents can perform actions such as booking meetings through calendar tools, looking up order information, capturing leads and creating support tickets, and they can hand conversations over to a human. Agents can be embedded on websites and connected to channels such as WhatsApp, Messenger, Instagram and Slack, and teams can choose among models from OpenAI, Anthropic and Google. Pricing is credit-based with no permanent free plan: a 7-day trial, then Hobby, Standard and Pro plans that add message credits, seats, integrations and advanced analytics.
Chatbase suits small and mid-sized businesses that want a website support or sales assistant quickly without designing conversation flows. Answer quality depends heavily on the source content, and teams that need tested multi-step flows, deep integrations or strict control will find more room in Botpress or Voiceflow. Companies already running a help desk may get better results from built-in agents such as Intercom Fin or Zendesk AI, which share ticket history and customer context.
Key features of Chatbase
- Train agents on websites, files and docs
- Embeddable chat widget
- Actions: booking, lookups, ticket creation
- Human handoff and lead capture
- Multi-channel deployment
- Analytics and conversation review
Pros and cons
Pros
- Very fast setup
- Good for small businesses
- Actions extend beyond Q&A
- Affordable entry plans
Cons
- Credit-based pricing
- Less control than Voiceflow
- Answer quality depends on source content
- Advanced analytics on higher plans
Chatbase pricing
Chatbase uses a paid model. A 7-day free trial is available.
| Plan | Price | Includes |
|---|---|---|
| Hobby | $40 / mo | $32/mo billed annually; 700 message credits, 1 agent, 2 members |
| Standard | $150 / mo | $120/mo billed annually; 4,000 credits, 3 members |
| Pro | $500 / mo | $400/mo billed annually; 15,000 credits, 5 members |
| Enterprise | Custom | Custom usage |
Source: www.chatbase.co · checked on Oct 20, 2026
How Chatbase compares in Chatbots & AI agents
- Rank by votes
- #1 / 16
- Starting price
- $40
- Free alternatives
- 0
0 votes from members
At the category median of $40/mo
Free or open-source tools in Chatbots & AI agents
Chatbase ranks #1 of 16 chatbots & ai agents tools by community votes and is priced in line with the category.
Common use cases
- 1Website FAQ bot
- 2Lead capture and qualification
- 3Order status assistant
- 4Internal knowledge assistant
Best for
SMBs wanting an AI support bot from their content quickly.
Not ideal for
Teams needing complex, tested flows (Voiceflow, Botpress).
Integrations
- Slack
- Messenger
- Zapier
- Calendly
- Stripe
- Zendesk
- API
Our take
Chatbase is the fastest way to put an AI agent on your site.
FAQ
- What is Chatbase?
- Chatbase is a Chatbots & AI agents tool: Custom ChatGPT for your website in minutes.
- How much does Chatbase cost?
- Chatbase uses a Paid model; paid plans start at $40 per month.
- What are the best alternatives to Chatbase?
- Community-listed alternatives to Chatbase include Lyro by Tidio, Dante AI, Fin by Intercom.
- Does Chatbase have a free trial?
- Yes, Chatbase offers a 7-day free trial.
- What does Chatbase integrate with?
- Chatbase integrates with Slack, WhatsApp, Messenger, Zapier, Calendly, Stripe and more.
- Which platforms does Chatbase support?
- Chatbase is available on web.
- Who is Chatbase for?
- SMBs wanting an AI support bot from their content quickly.
Alternatives to Chatbase
More Chatbots & AI agents tools
Chatfuel
▲ 0No-code AI chatbot builder for WhatsApp, Instagram and Facebook
Paid · $18Small businessesAgencies
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