reception is a customer support tool for Developers and Freelancers, offered as paid ($25/mo). Founded in in . Popular alternatives include Crisp, Chatwoot, Plain.
About reception
reception is an in-app support chat SDK for iOS apps, made by Frederick and Andi, two developers who build and ship their own iOS apps. It adds a native chat screen inside your app, so users can report problems without leaving it or creating an account, and you answer from a web inbox or from Telegram. The pitch is commercial: catch unhappy users before they churn, and turn happy ones into App Store reviews and upgrades.
SDKs exist for Swift, React Native and Expo development builds on iOS 17 and later. An AI assistant answers from your docs and hands off when unsure. In chat you can send discounts or plan offers, show a paywall or ask for a review in one tap, while RevenueCat, Superwall and Adapty data show each user's plan beside the thread. One inbox covers several apps and teammates, styling and texts change remotely without an app update, and the UI ships in 48 languages. Pricing is one flat Standard plan plus Enterprise.
It fits solo developers and small studios with subscription iOS apps who want support tied to revenue data. It is iOS only, messages are not auto-translated, and it is very young, with about 30 apps using it at launch. Intercom and Crisp offer cross-platform mobile SDKs, help centers and email at higher cost or complexity, and Chatwoot is open source and self-hostable.
reception launched on Product Hunt on October 20, 2026 and finished #16 of the day with 94 upvotes; setup is done by pasting one prompt into a coding agent. Buying tip: $25 a month is an early-adopter price, with 33 of 50 spots claimed at launch and $50 listed as the next price.
Key features of reception
- Native chat UI for Swift, React Native and Expo apps on iOS 17+
- AI answers drawn from your docs with handoff to a human
- In-chat discounts, plan offers and paywalls to recover revenue
- One-tap App Store review requests with your own wording
- RevenueCat, Superwall and Adapty context next to each conversation
- Shared inbox for multiple apps plus replies from Telegram
- Remote theming and copy changes without shipping an app update
- Chat interface localized in 48 languages
Pros and cons
Pros
- Flat monthly price instead of per-seat or per-resolution fees
- Looks native inside the app rather than a web widget
- Ties support conversations to subscription status and revenue
- Turns satisfied users into App Store reviews at the right moment
- Quick setup through a single prompt in a coding agent
Cons
- iOS only; no Android SDK listed
- Requires iOS 17 or later and Expo development builds
- Messages are not auto-translated between you and users
- No help center, email channel or ticketing workflow
- Very young product from a two-person team
reception pricing
reception uses a paid model.
| Plan | Price | Includes |
|---|---|---|
| Standard | $25 / mo | Flat price, all features; early-adopter rate, next price $50 |
| Enterprise | Custom | For apps above $30k MRR or 10k+ active users |
Source: reception.sh · checked on Oct 22, 2026
How reception compares in Customer support
- Rank by votes
- #1 / 26
- Starting price
- $25
- Free alternatives
- 2
0 votes from members
7% below the category median ($27/mo)
Free or open-source tools in Customer support
reception ranks #1 of 26 customer support tools by community votes and is priced in line with the category.
Common use cases
- 1Answering user questions inside a subscription iOS app
- 2Offering a discount to a user about to cancel
- 3Asking satisfied users for an App Store review after a resolved issue
- 4Deflecting common questions with AI answers from app docs
- 5Handling support for several indie apps from one inbox or Telegram
Best for
Indie iOS developers and small studios with subscription apps who want support chat linked to revenue and reviews.
Not ideal for
Teams that need Android, web chat, email and a help center in one tool (Intercom, Crisp, Chatwoot).
Integrations
- RevenueCat
- Superwall
- Adapty
- Telegram
- Swift
- React Native
- Expo
Our take
reception is a focused, inexpensive way to add native support chat to an iOS subscription app, and the RevenueCat-style context makes it more than a contact form. If iOS is your only platform, it is worth trying while the $25 early-adopter price lasts; cross-platform teams should look at Intercom or Crisp.
FAQ
- What is reception?
- reception is a Customer support tool: Native in-app support chat for iOS apps, with offers and reviews.
- How much does reception cost?
- reception uses a Paid model; paid plans start at $25 per month.
- What are the best alternatives to reception?
- Community-listed alternatives to reception include Crisp, Chatwoot, Plain, Intercom.
- What does reception integrate with?
- reception integrates with RevenueCat, Superwall, Adapty, Telegram, Swift, React Native and more.
- Which platforms does reception support?
- reception is available on ios, web.
- Who is reception for?
- Indie iOS developers and small studios with subscription apps who want support chat linked to revenue and reviews.
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