Happy Valley

Knocket

Free live chat widget, contact page and unified inbox for small teams

FreeCustomer supportCustomer engagement & CDP
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Knocket is a customer support tool for Freelancers and Creators, offered as free. Popular alternatives include reception, Crisp, Chatwoot.

About Knocket

Knocket is a free live chat tool for founders, creators and small teams from Tencent, offered under the Tencent RTC brand and built on its messaging infrastructure. It gives visitors three ways to reach you without signing up: a chat widget on your website, a shareable contact page at a knocket.ai handle, and an in-app chat for mobile apps, with every conversation landing in one inbox.

The web widget is one script tag and works on WordPress, Shopify, Webflow, Wix, Squarespace, Next.js and plain HTML. The contact page works like a link-in-bio card with chat, social links and a booking button. The mobile widget is a WebView SDK for iOS, Android, React Native and Flutter. Messages ping Telegram, where you can quote-reply, and email joins the same inbox. An AI agent can answer for you using your own OpenAI, Claude or Gemini key. There is one plan: everything is free, with no message caps and no card required.

It fits solo makers and small teams who want to hear early users without paying per seat. Tidio and Crisp add chatbots and paid tiers, while Intercom is a full support platform priced for growing companies. Knocket says it will never become an enterprise help desk and leaves automation and team collaboration for possible future add-ons, so teams with a real support desk will outgrow it.

Knocket AI launched on Product Hunt on October 30, 2026 and finished #2 of the day. Buying tip: free covers today's features, and the team says paid add-ons such as automation and team tools may come later, so keep an export path in mind if support becomes core.

Key features of Knocket

  • One-line script web widget for any site or CMS
  • Shareable contact page with live chat at a knocket.ai handle
  • WebView chat SDK for iOS, Android, React Native and Flutter
  • Unified inbox for web, mobile, Telegram and email messages
  • Telegram notifications with quote-reply back to the visitor
  • AI agent running on your own OpenAI, Claude or Gemini key
  • Offline lead form, read receipts and message recall
  • Custom user tags with user_id and email across devices

Pros and cons

Pros

  • Completely free with no message caps or card required
  • Visitors chat without creating an account
  • Replying from Telegram works well for solo founders on the go
  • One script tag installs on almost any website stack
  • Website available in 18 languages, including Turkish

Cons

  • No SLA tracking, automation flows or team collaboration tools yet
  • AI agent needs your own paid model API key
  • Contact pages live under knocket.ai handles rather than your own site
  • Mobile chat is a WebView, not a native chat UI
  • No visual chatbot flow builder, which Tidio offers

Knocket pricing

Knocket uses a free model.

PlanPriceIncludes
Free$0Widget, contact page, inbox and AI agent; no message caps, no card

Source: knocket.trtc.io · checked on Oct 31, 2026

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How Knocket compares in Customer support

Rank by votes
#1 / 29

0 votes from members

Starting price
$0

Category median is $32/mo

Free alternatives
3

Free or open-source tools in Customer support

Knocket ranks #1 of 29 customer support tools by community votes and is not directly comparable on price.

Common use cases

  1. 1Adding live chat to an MVP landing page to talk to first users
  2. 2Putting a chat-enabled contact link in an X bio or GitHub README
  3. 3In-app help chat for an iOS or Android app before reviews turn negative
  4. 4Small team handling web, Telegram and email support in one inbox
  5. 5Collecting leads with an offline form outside working hours

Best for

Solo founders, creators and small teams who want free live chat and one inbox without per-seat pricing.

Not ideal for

Support teams that need SLAs, automation and team workflows (Intercom, Tidio, Crisp).

Integrations

  • Telegram
  • Email
  • WordPress
  • Shopify
  • Webflow
  • Wix
  • React Native
  • Flutter

Our take

Knocket is an easy recommendation for indie makers who want to talk to early users today at zero cost, and the Telegram reply flow is genuinely handy. Once support becomes a team job with queues and metrics, move to a full help desk.

FAQ

What is Knocket?
Knocket is a Customer support tool: Free live chat widget, contact page and unified inbox for small teams.
How much does Knocket cost?
Knocket is Free; there is no mandatory paid plan.
What are the best alternatives to Knocket?
Community-listed alternatives to Knocket include reception, Crisp, Chatwoot, Gleap.
What does Knocket integrate with?
Knocket integrates with Telegram, Email, WordPress, Shopify, Webflow, Wix and more.
Which platforms does Knocket support?
Knocket is available on web.
Who is Knocket for?
Solo founders, creators and small teams who want free live chat and one inbox without per-seat pricing.

Alternatives to Knocket

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  • Gleap

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  • Plain

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  • Tori

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