Best Tidio alternatives in 2026
The best Tidio alternatives in 2026 are Juphy, Gorgias, Desk360. Desk360 is the strongest free option. Zoho Desk costs less, from $7/mo versus $29/mo for Tidio.
Why people look for Tidio alternatives
- Conversation-based pricing
- Lyro billed separately
- Reporting basic
- Higher tiers expensive
- Tidio starts at $29/mo (Freemium).
Best Tidio alternative by need
| # | Tool | Pricing | Starts at | Best for | Platforms | Votes |
|---|---|---|---|---|---|---|
| 1 | Juphy AI sales assistant for Shopify stores | Paid | $19/mo | E-commerce, Small businesses | web | 0 |
| 2 | Gorgias Helpdesk built for Shopify merchants | Paid | $10/mo | E-commerce, Small businesses | web, ios, android | 0 |
| 3 | Desk360 Free WhatsApp Business API inbox with AI agent, from Teknasyon | Free | $0 | Small businesses, E-commerce | web, ios, android | 0 |
| 4 | Stonly Interactive guides and AI knowledge base for customer support teams | Freemium | — | Small businesses, Enterprise | web | 0 |
| 5 | Crisp Affordable all-in-one messaging and helpdesk | Freemium | $45/mo | Small businesses, Freelancers | web, ios, android, macos, windows | 0 |
| 6 | Help Scout Email-centric helpdesk with a human touch | Freemium | $25/mo | Small businesses | web, ios, android | 0 |
| 7 | Plain Support tool built for B2B and technical teams | Freemium | $45/mo | Developers, Small businesses | web | 0 |
| 8 | Zoho Desk Multichannel help desk with the Zia AI assistant from Zoho | Freemium | $7/mo | Small businesses, Enterprise | web, ios, android | 0 |
| 9 | Intercom AI-first customer service platform | Paid | $39/mo | Small businesses, Enterprise | web, ios, android | 0 |
| 10 | Zendesk Enterprise ticketing and support suite | Paid | $25/mo | Enterprise, Small businesses | web, ios, android | 0 |
10 Tidio alternatives compared
- 1
Juphy
AI sales assistant for Shopify stores
Best for: Shopify DTC brands with sizable catalogs and pre-sale questions.
- 2
- 3
Desk360
Free WhatsApp Business API inbox with AI agent, from Teknasyon
Best for: Small and mid-sized e-commerce brands that want to run WhatsApp Business API support for free with unlimited agents.
- 4
Stonly
Interactive guides and AI knowledge base for customer support teams
Best for: Customer support teams that handle complex, multi-step issues and want guided self-service plus consistent agent troubleshooting.
- 5
Crisp
Affordable all-in-one messaging and helpdesk
Best for: Small teams and indie founders who want chat, inbox and help center in one affordable package.
- 6
Help Scout
Email-centric helpdesk with a human touch
Best for: Small and mid-size companies that want personal email-based support with a knowledge base.
- 7
- 8
Zoho Desk
Multichannel help desk with the Zia AI assistant from Zoho
Best for: Small and mid-sized support teams, especially Zoho CRM users, that want a full-featured help desk at a lower per-agent price than Zendesk.
- 9
Intercom
AI-first customer service platform
Best for: B2B and B2C SaaS companies with meaningful support volume and a good knowledge base.
- 10
Zendesk
Enterprise ticketing and support suite
Best for: Mid-market and enterprise support teams with multiple channels and compliance needs.
Tidio alternatives: FAQ
What is the best alternative to Tidio?
Based on features, audience and market presence, the strongest Tidio alternatives are Juphy, Gorgias, Desk360. Juphy is the closest match for most teams.
Is there a free alternative to Tidio?
Yes. Desk360 can be used for free. Other free or freemium alternatives to Tidio include Stonly, Crisp, Help Scout.
What is cheaper than Tidio?
Zoho Desk starts at $7/mo, while Tidio starts at $29/mo. Prices are checked on each vendor's own pricing page.