Best Tidio alternatives in 2026
The best Tidio alternatives in 2026 are Juphy, Embage, Knocket. Knocket is the strongest free option. Gorgias costs less, from $10/mo versus $29/mo for Tidio.
Why people look for Tidio alternatives
- Conversation-based pricing
- Lyro billed separately
- Reporting basic
- Higher tiers expensive
- Tidio starts at $29/mo (Freemium).
Best Tidio alternative by need
| # | Tool | Pricing | Starts at | Best for | Platforms | Votes |
|---|---|---|---|---|---|---|
| 1 | Juphy AI sales assistant for Shopify stores | Paid | $19/mo | E-commerce, Small businesses | web | 0 |
| 2 | Embage Chat and voice agents for websites that save every chat as a record | Freemium | $19/mo | Small businesses, E-commerce, Agencies | web | 0 |
| 3 | Knocket Free live chat widget, contact page and unified inbox for small teams | Free | $0 | Freelancers, Creators, Small businesses | web | 0 |
| 4 | Gorgias Helpdesk built for Shopify merchants | Paid | $10/mo | E-commerce, Small businesses | web, ios, android | 0 |
| 5 | Desk360 Free WhatsApp Business API inbox with AI agent, from Teknasyon | Free | $0 | Small businesses, E-commerce | web, ios, android | 0 |
| 6 | Crisp Affordable all-in-one messaging and helpdesk | Freemium | $45/mo | Small businesses, Freelancers | web, ios, android, macos, windows | 0 |
| 7 | Stonly Interactive guides and AI knowledge base for customer support teams | Freemium | — | Small businesses, Enterprise | web | 0 |
| 8 | Help Scout Email-centric helpdesk with a human touch | Freemium | $25/mo | Small businesses | web, ios, android | 0 |
| 9 | Plain Support tool built for B2B and technical teams | Freemium | $45/mo | Developers, Small businesses | web | 0 |
| 10 |  ScanQueue QR virtual queues with SMS, WhatsApp and push alerts | Freemium | $0/mo | Small businesses, Enterprise | web | 0 |
10 Tidio alternatives compared
- 1
Juphy
AI sales assistant for Shopify stores
Best for: Shopify DTC brands with sizable catalogs and pre-sale questions.
- 2
Embage
Chat and voice agents for websites that save every chat as a record
Best for: Small businesses and online stores that want one website agent for support, leads and bookings with structured records.
- 3
Knocket
Free live chat widget, contact page and unified inbox for small teams
Best for: Solo founders, creators and small teams who want free live chat and one inbox without per-seat pricing.
- 4
- 5
Desk360
Free WhatsApp Business API inbox with AI agent, from Teknasyon
Best for: Small and mid-sized e-commerce brands that want to run WhatsApp Business API support for free with unlimited agents.
- 6
Crisp
Affordable all-in-one messaging and helpdesk
Best for: Small teams and indie founders who want chat, inbox and help center in one affordable package.
- 7
Stonly
Interactive guides and AI knowledge base for customer support teams
Best for: Customer support teams that handle complex, multi-step issues and want guided self-service plus consistent agent troubleshooting.
- 8
Help Scout
Email-centric helpdesk with a human touch
Best for: Small and mid-size companies that want personal email-based support with a knowledge base.
- 9
- 10
ScanQueue
QR virtual queues with SMS, WhatsApp and push alerts
Tidio alternatives: FAQ
What is the best alternative to Tidio?
Based on features, audience and market presence, the strongest Tidio alternatives are Juphy, Embage, Knocket. Juphy is the closest match for most teams.
Is there a free alternative to Tidio?
Yes. Knocket can be used for free. Other free or freemium alternatives to Tidio include Embage, Desk360, Crisp.
What is cheaper than Tidio?
Gorgias starts at $10/mo, while Tidio starts at $29/mo. Prices are checked on each vendor's own pricing page.