Knocket vs Tidio
Knocket and Tidio are both customer support tools. Knocket is aimed at freelancers and creators, while Tidio is aimed at small businesses and E-commerce. Both have a free plan.
Knocket
Free live chat widget, contact page and unified inbox for small teams
Tidio
Live chat and AI agent for small e-commerce
| Pricing | Free | Freemium · $29 |
| Starting price | Not published | $29/mo |
| Free plan | Yes | Yes |
| Free trial | — | 7 days |
| Built for | Freelancers, Creators, Small businesses, Developers | Small businesses, E-commerce |
| Platforms | web | web, ios, android |
| Country | — | PL · 2013 |
| Rating | — | — |
Choose Knocket if
Solo founders, creators and small teams who want free live chat and one inbox without per-seat pricing.
- Completely free with no message caps or card required
- Visitors chat without creating an account
- Replying from Telegram works well for solo founders on the go
Look elsewhere if: Support teams that need SLAs, automation and team workflows (Intercom, Tidio, Crisp).
Choose Tidio if
Small e-commerce businesses.
- Affordable for small stores
- Easy setup
- AI and bots included
Look elsewhere if: Enterprise support teams.
Knocket vs Tidio pricing
Knocket
- Free$0Widget, contact page, inbox and AI agent; no message caps, no card
Tidio
- Free$050 conversations/mo
- Starter$29/mo$24.17/mo billed annually; 100 conversations
- Growthfrom $59/mo$49.17/mo annually; from 250 conversations
- Plusfrom $300/moPlus monthly usage; custom limits
- PremiumCustomManaged Lyro AI, guaranteed 50% resolution
Knocket · Key features
- One-line script web widget for any site or CMS
- Shareable contact page with live chat at a knocket.ai handle
- WebView chat SDK for iOS, Android, React Native and Flutter
- Unified inbox for web, mobile, Telegram and email messages
- Telegram notifications with quote-reply back to the visitor
- AI agent running on your own OpenAI, Claude or Gemini key
Cons
- No SLA tracking, automation flows or team collaboration tools yet
- AI agent needs your own paid model API key
- Contact pages live under knocket.ai handles rather than your own site
Tidio · Key features
- Live chat widget
- Help desk ticketing
- Visual chatbot builder
- Lyro AI agent
- Multichannel inbox (Messenger, Instagram, WhatsApp)
- E-commerce integrations
Cons
- Conversation-based pricing
- Lyro billed separately
- Reporting basic
Knocket vs Tidio: FAQ
Do Knocket and Tidio have a free plan?
Yes, both Knocket and Tidio have a free plan; paid plans add more usage and features.