Best Zoho CRM alternatives in 2026
The best Zoho CRM alternatives in 2026 are Capsule CRM, Keap, Bitrix24. Otobüs Ne Zaman? Canlı Otobüs Takibi ve Güncel Saatler is the strongest free option. Freshsales costs less, from $11/mo versus $20/mo for Zoho CRM.
Why people look for Zoho CRM alternatives
Zoho CRM is a cost-conscious CRM for small and mid-market companies, and it is especially popular with teams already using other Zoho apps for accounting, support or email. Paid plans start at $20 per user per month, yet teams still look for alternatives: parts of the interface feel dense and dated, initial setup has a learning curve, support can be slow, and the best value depends on committing to the wider Zoho ecosystem.
When choosing a replacement, weigh how quickly your team can get started, the email and calendar tools you already use, built-in calling or marketing, the support you can expect, and how the per-user price grows as you hire.
- Dense, dated-feeling UI in places
- Support can be slow
- Learning curve for setup
- Best value requires committing to the Zoho ecosystem
- Zoho CRM starts at $20/mo (Freemium).
Best Zoho CRM alternative by need
| # | Tool | Pricing | Starts at | Best for | Platforms | Votes |
|---|---|---|---|---|---|---|
| 1 | Capsule CRM Simple CRM for small businesses tracking contacts, deals and projects | Freemium | $18/mo | Small businesses, Freelancers | web, ios, android | 0 |
| 2 | Keap All-in-one CRM, email automation and payments for small businesses | Paid | $299/mo | Small businesses, Freelancers | web, ios, android | 0 |
| 3 | Bitrix24 CRM, tasks, chat and intranet suite for SMBs with a free plan | Freemium | $69/mo | Small businesses, Enterprise | web, windows, macos, linux, ios, android | 0 |
| 4 | Copper CRM built to run inside Gmail and Google Workspace | Paid | $29/mo | Small businesses, Agencies | web, ios, android | 0 |
| 5 | Freshsales Sales CRM with built-in phone, email and Freddy AI for SMB teams | Paid | $11/mo | Small businesses, Enterprise | web, ios, android | 0 |
| 6 | Microsoft Dynamics 365 Microsoft's CRM and ERP suite with Copilot for mid-size and enterprise | Paid | $65/mo | Enterprise, Small businesses | web, ios, android | 0 |
| 7 | Nutshell Small-business CRM with built-in email marketing and AI notetaker | Paid | $19/mo | Small businesses, Agencies | web, ios, android | 0 |
| 8 | TeamGram SMB sales CRM with quotes, helpdesk and Turkish accounting links | Paid | $20/mo | Small businesses | web, ios, android | 0 |
| 9 | HubSpot CRM platform with free core and paid hubs | Freemium | $20/mo | Small businesses, Enterprise, Agencies | web, ios, android | 0 |
| 10 | Otobüs Ne Zaman? Canlı Otobüs Takibi ve Güncel Saatler Otobüs şu an nerede? Canlı harita üzerinden anlık konumu görün, güncel otobüs sa | Free | $0/mo | Freelancers, Small businesses, Enterprise | web, android | 2 |
10 Zoho CRM alternatives compared
- 1
Capsule CRM
Simple CRM for small businesses tracking contacts, deals and projects
Why pick it over Zoho CRM: Capsule CRM starts at $18 a month and keeps contacts, pipelines and projects in a clean, simple interface that needs less setup than Zoho CRM. It suits small service firms that find Zoho's dense screens and configuration more than they need.
- 2
Keap
All-in-one CRM, email automation and payments for small businesses
Why pick it over Zoho CRM: Keap costs far more, from $299 a month, but combines CRM with email automation, payments and invoicing for small service businesses. It fits sellers who want to run campaigns and collect payments in one tool instead of adding more Zoho apps.
- 3
Bitrix24
CRM, tasks, chat and intranet suite for SMBs with a free plan
Why pick it over Zoho CRM: Bitrix24 bundles CRM with tasks, chat and an intranet under a flat monthly price from $69 rather than Zoho CRM's per-user fee. It suits small companies with several users that want one tool for both sales and internal work.
- 4
Copper
CRM built to run inside Gmail and Google Workspace
Why pick it over Zoho CRM: Copper runs inside Gmail and Google Workspace, so contacts and deals update from your inbox without switching tabs. From $29 a month it costs more than Zoho CRM, but it fits relationship-driven teams that live in Google rather than the Zoho suite.
- 5
Freshsales
Sales CRM with built-in phone, email and Freddy AI for SMB teams
Why pick it over Zoho CRM: Freshsales starts at $11 a month, below Zoho CRM's $20, and includes built-in phone, email and AI lead scoring. It suits SMB sales teams that want calling without extra setup, especially existing Freshworks customers.
- 6
Microsoft Dynamics 365
Microsoft's CRM and ERP suite with Copilot for mid-size and enterprise
Why pick it over Zoho CRM: Dynamics 365 starts at $65 per user and links CRM, customer service and ERP on Microsoft's platform with Copilot. It fits mid-size and enterprise companies on Microsoft 365 that want sales tied to Outlook and Teams instead of Zoho apps.
- 7
Nutshell
Small-business CRM with built-in email marketing and AI notetaker
Why pick it over Zoho CRM: Nutshell starts at $19 a month, includes basic email marketing and forms, and comes with human support. It suits small B2B teams who found Zoho CRM's support slow and its setup heavier than they wanted.
- 8
TeamGram
SMB sales CRM with quotes, helpdesk and Turkish accounting links
Why pick it over Zoho CRM: Teamgram is a sales CRM with quotes and a helpdesk at the same $20 entry price as Zoho CRM, and it connects to Turkish accounting software. It fits B2B companies in Turkey that sell with quotes and want local integrations.
Paid · $20Zoho CRM vs TeamGram - 9
HubSpot
CRM platform with free core and paid hubs
Why pick it over Zoho CRM: HubSpot has a free CRM core and paid plans from $20, the same entry price as Zoho CRM, with an interface many teams find quicker to learn. It fits growing companies that want marketing, sales and service in one system and can budget for higher tiers.
Freemium · $20Zoho CRM vs HubSpot - 10
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Zoho CRM alternatives: FAQ
What is the best alternative to Zoho CRM?
Based on features, audience and market presence, the strongest Zoho CRM alternatives are Capsule CRM, Keap, Bitrix24. Capsule CRM is the closest match for most teams.
Is there a free alternative to Zoho CRM?
Yes. Otobüs Ne Zaman? Canlı Otobüs Takibi ve Güncel Saatler can be used for free. Other free or freemium alternatives to Zoho CRM include Capsule CRM, Bitrix24, HubSpot.
What is cheaper than Zoho CRM?
Freshsales starts at $11/mo, while Zoho CRM starts at $20/mo. Prices are checked on each vendor's own pricing page.