Copper vs Zoho CRM
Copper and Zoho CRM are both CRM tools. Copper is aimed at small businesses and agencies, while Zoho CRM is aimed at small businesses and enterprise. Zoho CRM costs less, from $20/mo versus $29/mo for Copper. Only Zoho CRM has a free plan.
CRM built to run inside Gmail and Google Workspace
Affordable CRM inside the Zoho suite
| Pricing | Paid · $29 | Freemium · $20 |
| Starting price | $29/mo | $20/mo |
| Free plan | No | Yes |
| Free trial | 14 days | 15 days |
| Built for | Small businesses, Agencies | Small businesses, Enterprise |
| Platforms | web, ios, android | web, ios, android |
| Country | US | IN · 2005 |
| Rating | — | — |
Choose Copper if
Small, relationship-driven teams and agencies that run entirely on Google Workspace and want a CRM that lives inside Gmail.
- Deepest Google Workspace integration of any mainstream CRM
- Very little manual data entry thanks to automatic logging
- Clean, easy interface for non-sales teams
Look elsewhere if: Microsoft 365 shops or budget-sensitive sales teams needing heavy customization (HubSpot, Pipedrive, Zoho CRM).
Choose Zoho CRM if
Cost-conscious SMBs and mid-market companies, especially those using other Zoho products.
- Very strong value per feature
- Deep customization at mid tiers
- Seamless with other Zoho apps
Look elsewhere if: Teams prioritizing UX polish (Attio, Pipedrive) or already on Google/HubSpot ecosystems.
Copper vs Zoho CRM pricing
Copper
- Basic$29/user/mo$23 billed annually; 2,500 contacts
- Professional$69/user/mo$59 billed annually; 15,000 contacts, workflow automation
- Business$134/user/mo$99 billed annually; unlimited contacts, email series
Zoho CRM
- Free$0Up to 3 users
- Standard$20/user/mo$14/user/mo billed annually
- Professional$35/user/mo$23/user/mo billed annually
- Enterprise$50/user/mo$40/user/mo billed annually
- Ultimate$65/user/mo$52/user/mo billed annually
Copper · Key features
- Chrome extension that shows CRM records inside Gmail and Calendar
- Automatic logging of emails, meetings and contact details
- Drag-and-drop pipelines with AI flags for slipping deals
- Projects and tasks that start automatically when deals close
- Email templates, bulk email and multi-step email series
- Workflow automation and custom reports on higher plans
Cons
- Not built for Outlook or Microsoft 365 users
- More expensive per seat than Pipedrive or Zoho CRM
- Contact caps on Basic and Professional can force upgrades
Zoho CRM · Key features
- Leads, contacts, deals with scoring and assignment rules
- Workflow automation and Blueprint process guidance
- Omnichannel: email, telephony, social, WhatsApp, live chat
- Zia AI for predictions, anomaly detection and writing
- Custom modules, functions, Canvas UI designer
- Analytics, dashboards and Zoho suite integration
Cons
- Dense, dated-feeling UI in places
- Support can be slow
- Learning curve for setup
Copper vs Zoho CRM: FAQ
Which is cheaper, Copper or Zoho CRM?
Zoho CRM starts at $20/mo and Copper at $29/mo. Both prices are checked on the vendors' own pricing pages.
Do Copper and Zoho CRM have a free plan?
Copper has no free plan, a 14-day free trial. Zoho CRM has a free plan.