Best Salesforce alternatives in 2026
The best Salesforce alternatives in 2026 are Zoho CRM, Freshsales, Microsoft Dynamics 365. Otobüs Ne Zaman? Canlı Otobüs Takibi ve Güncel Saatler is the strongest free option. Brevo costs less, from $9/mo versus $25/mo for Salesforce.
Why people look for Salesforce alternatives
Salesforce is used by mid-market and enterprise companies with dedicated CRM administrators and complex sales and service processes, and it is known as the enterprise CRM standard. Entry plans start at $25 per user a month, but real deployments add licenses and add-ons, often need admins or partners, and come with long contracts. In August 2025 Salesforce also raised Enterprise and Unlimited list prices by an average of 6%.
Users mention a cluttered interface too. When choosing a replacement, compare total cost per seat over a full contract, how much you can set up without a consultant, the integrations your team relies on, and how cleanly accounts, deals and history migrate.
- Expensive licenses and add-ons
- Requires admin resources or partners
- User experience can be cluttered
- Long contracts and complex pricing
- Salesforce starts at $25/mo (Freemium).
Best Salesforce alternative by need
| # | Tool | Pricing | Starts at | Best for | Platforms | Votes |
|---|---|---|---|---|---|---|
| 1 | Zoho CRM Affordable CRM inside the Zoho suite | Freemium | $20/mo | Small businesses, Enterprise | web, ios, android | 0 |
| 2 | Freshsales Sales CRM with built-in phone, email and Freddy AI for SMB teams | Paid | $11/mo | Small businesses, Enterprise | web, ios, android | 0 |
| 3 | Microsoft Dynamics 365 Microsoft's CRM and ERP suite with Copilot for mid-size and enterprise | Paid | $65/mo | Enterprise, Small businesses | web, ios, android | 0 |
| 4 | HubSpot CRM platform with free core and paid hubs | Freemium | $20/mo | Small businesses, Enterprise, Agencies | web, ios, android | 0 |
| 5 | Bitrix24 CRM, tasks, chat and intranet suite for SMBs with a free plan | Freemium | $69/mo | Small businesses, Enterprise | web, windows, macos, linux, ios, android | 0 |
| 6 | Otobüs Ne Zaman? Canlı Otobüs Takibi ve Güncel Saatler Otobüs şu an nerede? Canlı harita üzerinden anlık konumu görün, güncel otobüs sa | Free | $0/mo | Freelancers, Small businesses, Enterprise | web, android | 2 |
| 7 | ZoomInfo B2B contact and company data platform with AI sales tools | Paid | — | Enterprise, Small businesses | web | 0 |
| 8 | Brevo Email, SMS and CRM priced by emails sent | Freemium | $9/mo | Small businesses | web, ios, android | 0 |
| 9 | Attio Flexible, data-model-driven CRM | Freemium | $44/mo | Small businesses, Developers | web, ios | 0 |
| 10 | Capsule CRM Simple CRM for small businesses tracking contacts, deals and projects | Freemium | $18/mo | Small businesses, Freelancers | web, ios, android | 0 |
10 Salesforce alternatives compared
- 1
Zoho CRM
Affordable CRM inside the Zoho suite
Why pick it over Salesforce: Zoho CRM starts at $20 per user versus Salesforce's $25, has a free plan and is aimed at cost-conscious SMBs and mid-market teams. Its biggest draw is the wider Zoho suite for companies already using Zoho for email, support or finance.
- 2
Freshsales
Sales CRM with built-in phone, email and Freddy AI for SMB teams
Why pick it over Salesforce: Freshsales starts at $11 per user, well below Salesforce's $25, and includes built-in calling, email and Freddy AI lead scoring. It suits small and mid-size B2B sales teams, especially those already on Freshdesk.
- 3
Microsoft Dynamics 365
Microsoft's CRM and ERP suite with Copilot for mid-size and enterprise
Why pick it over Salesforce: Dynamics 365 starts at $65 per user, more than Salesforce's entry plan, but it is the natural fit for companies standardised on Microsoft 365 that want CRM, service and ERP on one platform with Copilot.
- 4
HubSpot
CRM platform with free core and paid hubs
Why pick it over Salesforce: HubSpot has a free CRM core and paid seats from $20 versus Salesforce's $25, and keeps marketing, sales and support in one system aimed at growing SMBs. Costs rise sharply at Professional tiers, so price those before switching.
- 5
Bitrix24
CRM, tasks, chat and intranet suite for SMBs with a free plan
Why pick it over Salesforce: Bitrix24 charges a flat monthly price from $69 instead of Salesforce's per-user licences, and bundles CRM with tasks, chat and an intranet. It fits SMBs that want sales and team collaboration on one predictable bill.
- 6
Otobüs Ne Zaman? Canlı Otobüs Takibi ve Güncel Saatler
Otobüs şu an nerede? Canlı harita üzerinden anlık konumu görün, güncel otobüs sa
- 7
ZoomInfo
B2B contact and company data platform with AI sales tools
Why pick it over Salesforce: ZoomInfo is not a CRM replacement but a B2B contact and company data platform with intent signals. Consider it when the real gap in Salesforce is data quality and prospect lists, since it enriches CRM records rather than managing deals.
- 8
Brevo
Email, SMS and CRM priced by emails sent
Why pick it over Salesforce: Brevo starts at $9 a month and pairs a simple CRM with email, SMS and transactional email priced by volume sent. It fits small businesses whose main need is marketing to contacts rather than Salesforce-style process management.
- 9
Attio
Flexible, data-model-driven CRM
Why pick it over Salesforce: Attio starts at $44 per user, above Salesforce's $25 entry plan, and lets teams shape a flexible, data-model-first CRM. It suits startups with technical go-to-market teams that find Salesforce heavy to configure and maintain.
- 10
Capsule CRM
Simple CRM for small businesses tracking contacts, deals and projects
Why pick it over Salesforce: Capsule CRM starts at $18 per user and covers contacts, pipelines and projects with accounting integrations. It suits small businesses and service firms that need an easy CRM, not Salesforce's breadth and admin overhead.
Salesforce alternatives: FAQ
What is the best alternative to Salesforce?
Based on features, audience and market presence, the strongest Salesforce alternatives are Zoho CRM, Freshsales, Microsoft Dynamics 365. Zoho CRM is the closest match for most teams.
Is there a free alternative to Salesforce?
Yes. Otobüs Ne Zaman? Canlı Otobüs Takibi ve Güncel Saatler can be used for free. Other free or freemium alternatives to Salesforce include Zoho CRM, HubSpot, Bitrix24.
What is cheaper than Salesforce?
Brevo starts at $9/mo, while Salesforce starts at $25/mo. Prices are checked on each vendor's own pricing page.