Bitrix24 vs Salesforce
Bitrix24 and Salesforce are both CRM tools. Bitrix24 is aimed at small businesses and enterprise, while Salesforce is aimed at enterprise. Salesforce costs less, from $25/mo versus $69/mo for Bitrix24. Both have a free plan.
CRM, tasks, chat and intranet suite for SMBs with a free plan
The enterprise CRM standard
| Pricing | Freemium · $69 | Freemium · $25 |
| Starting price | $69/mo | $25/mo |
| Free plan | Yes | Yes |
| Free trial | 15 days | 30 days |
| Built for | Small businesses, Enterprise | Enterprise |
| Platforms | web, windows, macos, linux, ios, android | web, ios, android |
| Country | — · 2012 | US · 1999 |
| Rating | — | — |
Choose Bitrix24 if
SMBs that want CRM, tasks, chat and an intranet under one flat monthly price.
- Flat per-organization pricing instead of per-user fees
- Usable free plan for one or two people
- Replaces separate CRM, task, chat, intranet and site tools
Look elsewhere if: Teams that want a polished, focused CRM or project tool (HubSpot, Zoho CRM, monday.com).
Choose Salesforce if
Mid-market and enterprise companies with dedicated CRM administration and complex processes.
- Unmatched customization and ecosystem
- Scales to the largest sales organizations
- Rich AI roadmap with Agentforce
Look elsewhere if: Startups and SMBs; HubSpot, Pipedrive or Attio will be faster and cheaper.
Bitrix24 vs Salesforce pricing
Bitrix24
- Free$01-2 users, 5 GB, basic CRM, tasks, chat and video calls
- Basic$69/mo$49/mo billed annually; 5 users, 24 GB, sales pipelines
- Standard$144/mo$99/mo billed annually; 50 users, 100 GB, e-signature
- Professional$289/mo$199/mo billed annually; 100 users, 1 TB, automation, HR
- EnterpriseFrom $579/moFrom $399/mo billed annually; 250 to 10,000 users
Salesforce
- Free Suite$0Listed in Sales Cloud edition comparison
- Starter Suite$25/user/moBilled monthly or annually; sales, service, marketing
- Pro Suite$100/user/moBilled annually; quoting, forecasting, customization
- Core$195/user/moBilled annually; Momentum, Slack Business+, Tableau Next
- Advanced$395/user/moBilled annually; enhanced security, more AI
Bitrix24 · Key features
- CRM with leads, deals, multiple pipelines, invoices and estimates
- Contact center combining email, telephony, WhatsApp and messengers
- Tasks and projects with Kanban, Gantt charts and time tracking
- Team chat, video calls, shared calendars and drive in one workspace
- Website, landing page and online store builder with web forms
- Workflow automation, RPA and approvals on higher plans
Cons
- Interface is crowded and takes time to learn
- Individual modules are shallower than best-of-breed tools
- Free plan is capped at 1-2 users and 5 GB
Salesforce · Key features
- Fully customizable objects, fields, layouts and flows
- Forecasting, territories, quoting and CPQ
- Einstein AI scoring, Agentforce agents, Data Cloud
- AppExchange marketplace and MuleSoft integration
- Sandboxes, APIs and developer platform (Apex, LWC)
- Reports and dashboards with Tableau integration
Cons
- Expensive licenses and add-ons
- Requires admin resources or partners
- User experience can be cluttered
Bitrix24 vs Salesforce: FAQ
Which is cheaper, Bitrix24 or Salesforce?
Salesforce starts at $25/mo and Bitrix24 at $69/mo. Both prices are checked on the vendors' own pricing pages.
Do Bitrix24 and Salesforce have a free plan?
Yes, both Bitrix24 and Salesforce have a free plan; paid plans add more usage and features.
Which is better for small businesses, Bitrix24 or Salesforce?
Bitrix24 lists small businesses as a core audience, while Salesforce is aimed more at enterprise.