Best Gorgias alternatives in 2026
The best Gorgias alternatives in 2026 are Juphy, Tidio, Desk360. Desk360 is the strongest free option.
Why people look for Gorgias alternatives
- Costs scale with ticket volume
- AI agent costs extra
- Less suited outside e-commerce
- Advanced features on higher tiers
- Gorgias starts at $10/mo (Paid).
Best Gorgias alternative by need
| # | Tool | Pricing | Starts at | Best for | Platforms | Votes |
|---|---|---|---|---|---|---|
| 1 | Juphy AI sales assistant for Shopify stores | Paid | $19/mo | E-commerce, Small businesses | web | 0 |
| 2 | Tidio Live chat and AI agent for small e-commerce | Freemium | $29/mo | Small businesses, E-commerce | web, ios, android | 0 |
| 3 | Desk360 Free WhatsApp Business API inbox with AI agent, from Teknasyon | Free | $0 | Small businesses, E-commerce | web, ios, android | 0 |
| 4 | Intercom AI-first customer service platform | Paid | $39/mo | Small businesses, Enterprise | web, ios, android | 0 |
| 5 | Zendesk Enterprise ticketing and support suite | Paid | $25/mo | Enterprise, Small businesses | web, ios, android | 0 |
| 6 | Fin by Intercom AI customer service agent priced per outcome | Paid | $49/mo | Small businesses, Enterprise | web | 0 |
| 7 | Bulutfon Cloud phone system for Turkish businesses | Paid | — | Small businesses | web, ios, android | 0 |
| 8 | Chatbase Custom ChatGPT for your website in minutes | Paid | $40/mo | Small businesses | web | 0 |
| 9 | Freshdesk Helpdesk priced below Zendesk | Paid | $23/mo | Small businesses | web, ios, android | 0 |
| 10 | Verimor Cloud phone system, call center and SMS for Turkish businesses | Paid | — | Small businesses, Enterprise | web, ios, android | 0 |
10 Gorgias alternatives compared
- 1
Juphy
AI sales assistant for Shopify stores
Best for: Shopify DTC brands with sizable catalogs and pre-sale questions.
- 2
- 3
Desk360
Free WhatsApp Business API inbox with AI agent, from Teknasyon
Best for: Small and mid-sized e-commerce brands that want to run WhatsApp Business API support for free with unlimited agents.
- 4
Intercom
AI-first customer service platform
Best for: B2B and B2C SaaS companies with meaningful support volume and a good knowledge base.
- 5
Zendesk
Enterprise ticketing and support suite
Best for: Mid-market and enterprise support teams with multiple channels and compliance needs.
- 6
Fin by Intercom
AI customer service agent priced per outcome
Best for: Support teams with volume and good documentation.
- 7
Bulutfon
Cloud phone system for Turkish businesses
Best for: Turkish SMBs and customer service teams wanting a compliant cloud phone system.
- 8
Chatbase
Custom ChatGPT for your website in minutes
Best for: SMBs wanting an AI support bot from their content quickly.
- 9
Freshdesk
Helpdesk priced below Zendesk
Best for: SMBs and mid-size companies that want Zendesk-like capabilities at lower cost.
- 10
Verimor
Cloud phone system, call center and SMS for Turkish businesses
Best for: Turkish businesses wanting a cloud phone system.
Gorgias alternatives: FAQ
What is the best alternative to Gorgias?
Based on features, audience and market presence, the strongest Gorgias alternatives are Juphy, Tidio, Desk360. Juphy is the closest match for most teams.
Is there a free alternative to Gorgias?
Yes. Desk360 can be used for free. Other free or freemium alternatives to Gorgias include Tidio.