Best Customer feedback & roadmaps for small businesses
We list 17 Customer feedback & roadmaps tools, ranked by community votes and market presence (how often other tools are positioned as alternatives to them). Top picks right now: Yotpo, Canny, UserGuiding.
| # | Tool | Pricing | Starts at | Best for | Platforms | Votes |
|---|---|---|---|---|---|---|
| 1 | Yotpo Product reviews, UGC and loyalty programs for e-commerce brands | Freemium | $89/mo | E-commerce, Small businesses, Enterprise | web | 1 |
| 2 | Canny Feature request boards and roadmaps | Freemium | $79/mo | Small businesses, Enterprise | web | 0 |
| 3 | UserGuiding No-code product onboarding and in-app guides | Paid | $249/mo | Small businesses, Enterprise | web | 0 |
| 4 | Featurebase Feedback, changelog and help center in one | Freemium | $29/mo | Small businesses | web | 0 |
| 5 | SurveySparrow Conversational surveys, NPS and CX feedback for growing teams | Freemium | $19/mo | Small businesses, Enterprise, Agencies | web, ios, android | 0 |
| 6 | Hotjar Heatmaps, recordings and surveys | Freemium | $49/mo | Small businesses, Agencies | web | 0 |
| 7 | Productboard Product management and feedback hub | Paid | — | Enterprise, Small businesses | web | 0 |
| 8 | Usersnap Visual bug reports and feedback | Paid | $59/mo | Small businesses, Enterprise | web | 0 |
| 9 | Formbricks Open-source in-app surveys | Open source | $74/mo | Developers, Small businesses | web | 0 |
| 10 | Frill Lightweight ideas board and announcements | Paid | $25/mo | Freelancers, Small businesses | web | 0 |
| 11 | Nolt Simple, beautiful feedback boards | Paid | $29/mo | Small businesses | web | 0 |
| 12 | QuestionPro Survey and market research platform with panels and advanced analysis | Freemium | $99/mo | Enterprise, Small businesses | web, ios, android | 0 |
| 13 | Sleekplan Feedback, roadmap, changelog and NPS widget | Freemium | $13/mo | Small businesses, Freelancers | web | 0 |
| 14 | Trustpilot Public review platform with tools to collect and show customer reviews | Freemium | $99/mo | E-commerce, Small businesses, Enterprise | web | 0 |
| 15 | Upvoty Feedback boards at indie prices | Paid | $15/mo | Small businesses, Freelancers | web | 0 |
All 17 tools
1.Yotpo
▲ 1Product reviews, UGC and loyalty programs for e-commerce brands
Freemium · $89E-commerceSmall businessesConversational surveys, NPS and CX feedback for growing teams
Freemium · $19Small businessesEnterpriseSurvey and market research platform with panels and advanced analysis
Freemium · $99EnterpriseSmall businessesPublic review platform with tools to collect and show customer reviews
Freemium · $99E-commerceSmall businesses16.Userback
▲ 0Visual bug reporting and user feedback widget for web apps
Freemium · $39DevelopersSmall businesses17.UserVoice
▲ 0Enterprise product feedback portal with AI analysis and CRM data
PaidEnterpriseSmall businesses