Canny is a Customer feedback & roadmaps tool: Feature request boards and roadmaps.

How much does Canny cost?

Canny uses a Freemium model; paid plans start at $79 per month.

What are the best alternatives to Canny?

Community-listed alternatives to Canny include Featurebase, Userback, Productboard, Frill.

What does Canny integrate with?

Canny integrates with Intercom, Zendesk, HubSpot, Salesforce, Jira, Linear and more.

Canny

Feature request boards and roadmaps

Freemium · $79Customer feedback & roadmaps

Visit website

Canny is a customer feedback & roadmaps tool for Small businesses and Enterprise, offered as freemium ($79/mo). Based in United States, founded in 2017. Popular alternatives include Featurebase, Userback, Productboard.

About Canny

Canny is a product feedback management tool built by a small, remote-first team founded in Canada. It gives SaaS companies one place to collect, organize and act on feature requests: users post ideas and vote on public or private boards, product managers prioritize, and the team closes the loop by publishing a roadmap and announcing releases in a changelog.

The free plan covers a small number of tracked users, enough for an early product. The paid Pro plan is priced by tracked users and adds more integrations, custom domains and user segmentation, while the custom-priced Business plan adds SSO, white labeling and larger user volumes. Prioritization can weigh requests by votes, custom impact scores and revenue data pulled from CRMs such as HubSpot and Salesforce. Autopilot, Canny's AI layer, deduplicates feedback and extracts feature requests automatically from Intercom, Zendesk, Help Scout and sales call transcripts. Deep links to Jira, Linear, ClickUp and Asana keep feedback attached to the work.

Canny fits growth-stage SaaS teams with steady feedback volume and budget for integrations. Costs climb quickly as tracked users grow, the jump from the free plan to Pro is steep, and design customization is limited. Featurebase bundles feedback, help center and surveys for less, Nolt and Upvoty are simpler and cheaper, and Productboard suits teams that want feedback inside a full product management suite. Canny remains the best-known and most integrated option in the category.

Key features of Canny

Feedback boards with voting and comments
Prioritization with impact scores and revenue data
Public roadmap and changelog
Autopilot: AI deduplication and feedback extraction from support tools
Integrations with CRMs, support and issue trackers
User segmentation and custom fields (paid plans)

Pros and cons

Pros

Mature and widely trusted
Deep integrations with support and dev tools
AI reduces feedback triage effort
Free plan for small products

Cons

Growth features are expensive
Tracked-user limits on lower tiers
UI customization is limited
Competitors bundle more features cheaper

Canny pricing

Canny uses a freemium model.

Plan	Price	Includes
Free	$0	25 tracked users, 5 managers, unlimited boards
Pro	$79 / mo	Starting price, billed yearly; 100+ tracked users, 10 managers
Business	Custom	Billed yearly; 5,000+ tracked users, SSO, CRM integrations

Source: canny.io · checked on Oct 20, 2026

Are you the maker of Canny?

Show a price-verified badge on your site. It displays when we last checked your prices on your own pricing page and links back to this page.

Embed code

<a href="https://happyvalley.dev/tools/canny"><img src="https://happyvalley.dev/api/badge/canny?v=price" alt="Prices verified on Happy Valley" height="32"></a>

What AI assistants say Canny costs

In our October 2026 test we asked four assistants for the cheapest paid plan of Canny; the verified price is $79 per month.

ChatGPT$19 wrong
Gemini$99 wrong
Perplexity$99 wrong
Claude$79 right

Full test: 40 tools, 4 assistants

How Canny compares in Customer feedback & roadmaps

Rank by votes: #2 / 23
Starting price: $79
Free alternatives: 1

Canny ranks #2 of 23 customer feedback & roadmaps tools by community votes and is priced above most tools in the category.

Common use cases

1Public feature request board for a SaaS
2Prioritizing roadmap by customer revenue
3Changelog announcements in-app and via email
4Extracting requests from Intercom conversations

Best for

Product teams at growth-stage SaaS with integration needs and budget.

Not ideal for

Early startups on a budget (Featurebase, Sleekplan) or teams wanting feedback inside their PM tool (Productboard).

Integrations

Intercom
Zendesk
HubSpot
Salesforce
Jira
Linear
Asana
ClickUp
Slack
Zapier

Our take

Canny is the gold standard for feedback boards and worth it when integrations matter. Smaller teams get 80% of it from Featurebase at a lower price.

FAQ

What is Canny?: Canny is a Customer feedback & roadmaps tool: Feature request boards and roadmaps.
How much does Canny cost?: Canny uses a Freemium model; paid plans start at $79 per month.
What are the best alternatives to Canny?: Community-listed alternatives to Canny include Featurebase, Userback, Productboard, Frill.
What does Canny integrate with?: Canny integrates with Intercom, Zendesk, HubSpot, Salesforce, Jira, Linear and more.
Which platforms does Canny support?: Canny is available on web.
Who is Canny for?: Product teams at growth-stage SaaS with integration needs and budget.

Alternatives to Canny

See all 10

Featurebase
▲ 0
Feedback, changelog and help center in one
Freemium · $29Small businesses
checked Oct 20
Userback
▲ 0
Visual bug reporting and user feedback widget for web apps
Freemium · $39Developers
checked Oct 20
Productboard
▲ 0
Product management and feedback hub
PaidEnterprise
checked Oct 20
Frill
▲ 0
Lightweight ideas board and announcements
Paid · $25Freelancers
checked Oct 20
Nolt
▲ 0
Simple, beautiful feedback boards
Paid · $29Small businesses
checked Oct 20
Pisano
▲ 0
Customer and employee experience platform with flat-fee licensing
PaidEnterprise
checked Oct 20

More Customer feedback & roadmaps tools

See all 23

Yotpo
▲ 1
Product reviews, UGC and loyalty programs for e-commerce brands
Freemium · $89E-commerce
checked Oct 20
Inflight
▲ 0
Feedback layer for prototypes that hands comments to coding agents
Paid · $18Small businesses
checked Oct 22
Faylee
▲ 0
Browser bug recorder that coding agents can read through MCP
Freemium · $15Developers
checked Oct 31
Hotjar
▲ 0
Heatmaps, recordings and surveys
Freemium · $49Small businesses
checked Oct 20
QuestionPro
▲ 0
Survey and market research platform with panels and advanced analysis
Freemium · $99Enterprise
checked Oct 20
Formbricks
▲ 0
Open-source in-app surveys
Open source · $74Developers
checked Oct 20

Reviews

No reviews yet. Be the first to share real experience.