Canny vs Featurebase
Canny and Featurebase are both customer feedback & roadmaps tools. Canny is aimed at small businesses and enterprise, while Featurebase is aimed at small businesses. Featurebase costs less, from $29/mo versus $79/mo for Canny. Both have a free plan.
Feature request boards and roadmaps
Feedback, changelog and help center in one
| Pricing | Freemium · $79 | Freemium · $29 |
| Starting price | $79/mo | $29/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Built for | Small businesses, Enterprise | Small businesses |
| Platforms | web | web |
| Country | US · 2017 | EE · 2021 |
| Rating | — | — |
Choose Canny if
Product teams at growth-stage SaaS with integration needs and budget.
- Mature and widely trusted
- Deep integrations with support and dev tools
- AI reduces feedback triage effort
Look elsewhere if: Early startups on a budget (Featurebase, Sleekplan) or teams wanting feedback inside their PM tool (Productboard).
Choose Featurebase if
SaaS startups wanting feedback, roadmap, changelog and help center together.
- More features per dollar than Canny
- Generous free plan
- Help center included alongside feedback tools
Look elsewhere if: Enterprises needing Productboard-level product strategy tooling.
Canny vs Featurebase pricing
Canny
- Free$025 tracked users, 5 managers, unlimited boards
- Pro$79/moStarting price, billed yearly; 100+ tracked users, 10 managers
- BusinessCustomBilled yearly; 5,000+ tracked users, SSO, CRM integrations
Featurebase
- Free$01 seat, live chat, no AI
- Growth$29/seat/moBilled yearly; +$0.49 per AI resolution, API
- Professional$59/seat/moBilled yearly; 20 free Lite seats, SLAs
- Enterprise$99/seat/moBilled yearly; SSO, multi-brand, 50 Lite seats
Canny · Key features
- Feedback boards with voting and comments
- Prioritization with impact scores and revenue data
- Public roadmap and changelog
- Autopilot: AI deduplication and feedback extraction from support tools
- Integrations with CRMs, support and issue trackers
- User segmentation and custom fields (paid plans)
Cons
- Growth features are expensive
- Tracked-user limits on lower tiers
- UI customization is limited
Featurebase · Key features
- Feedback boards with voting
- Public roadmap and changelog
- In-app surveys and NPS
- Help center / knowledge base
- Revenue-weighted prioritization via Stripe
- Integrations with support and dev tools
Cons
- Younger product
- Fewer enterprise references
- Some integrations less deep than Canny
Canny vs Featurebase: FAQ
Which is cheaper, Canny or Featurebase?
Featurebase starts at $29/mo and Canny at $79/mo. Both prices are checked on the vendors' own pricing pages.
Do Canny and Featurebase have a free plan?
Yes, both Canny and Featurebase have a free plan; paid plans add more usage and features.