Zoho Forms
Form builder with approvals, payments and offline mobile forms
Zoho Forms is a forms & surveys tool for Small businesses and Enterprise, offered as freemium ($12/mo). Founded in India in .
About Zoho Forms
Zoho Forms is the online form builder in the Zoho suite from Zoho Corporation, the Chennai-based software company that runs more than 50 business apps without outside investors. Its core job is collecting structured data, from contact and order forms to field inspections, and routing each submission to the right people and systems.
The builder offers drag-and-drop fields, conditional logic, prefilled and multi-page forms, branded themes and custom PDFs generated from submissions. Paid plans add payment gateways, approval workflows with multiple levels, task assignment, and reports. The mobile apps can collect submissions offline and sync later, which suits field teams. Plans are priced per organization rather than per user: Free for one user and three forms, Basic for one user with unlimited forms, then Standard, Professional and Premium that add users, submissions and storage, with HIPAA compliance and form encryption on Premium.
Zoho Forms fits SMBs, especially those already on Zoho CRM, Zoho Books or Zoho Creator, plus teams that need approvals and offline data collection on a budget. Jotform has a larger template library and more widgets, Typeform makes more engaging conversational forms, and Google Forms is free but has no payments or approvals. Tally is a strong free option for simple forms.
Buying tip: because plans are priced per organization, Standard at $25 a month on annual billing covers ten users, cheaper than many per-seat form tools. Check the monthly submission caps against your expected volume before choosing a tier.
Key features of Zoho Forms
- Drag-and-drop builder with conditional logic and multi-page forms
- Multi-level approval workflows and task assignment
- Payment collection through gateways such as Stripe and PayPal
- Offline data collection in the iOS and Android apps
- Custom PDFs generated automatically from each submission
- Native sync with Zoho CRM and other Zoho apps
- Webhooks, UTM tracking and Google Tag Manager support
- HIPAA compliance and form encryption on Premium
Pros and cons
Pros
- Plans priced per organization, not per user
- Approval workflows usually found in pricier tools
- Offline mobile forms for field teams
- Deep integration across the Zoho suite
- Free plan includes webhooks and integrations
Cons
- Free plan limited to three forms and 500 submissions
- Form design is plainer than Typeform
- Smaller template library than Jotform
- Basic plan allows only one user
Zoho Forms pricing
Zoho Forms uses a freemium model.
| Plan | Price | Includes |
|---|---|---|
| Free | $0 | 1 user, 3 forms, 500 submissions/mo |
| Basic | $12 / mo | $10 billed annually; 1 user, 10,000 submissions, payments |
| Standard | $30 / mo | $25 billed annually; 10 users, 25,000 submissions, approvals |
| Professional | $60 / mo | $50 billed annually; 25 users, 75,000 submissions |
| Premium | $110 / mo | $90 billed annually; 100 users, HIPAA, form encryption |
Source: www.zoho.com · checked on Oct 20, 2026
How Zoho Forms compares in Forms & surveys
- Rank by votes
- #2 / 18
- Starting price
- $12
- Free alternatives
- 2
0 votes from members
65% below the category median ($35/mo)
Free or open-source tools in Forms & surveys
Zoho Forms ranks #2 of 18 forms & surveys tools by community votes and is priced below most tools in the category.
Common use cases
- 1Field inspections and audits collected offline on tablets
- 2Leave, purchase and expense requests with approvals
- 3Event registrations and order forms with online payment
- 4Lead capture forms that push straight into Zoho CRM
- 5Patient intake forms on the HIPAA-ready Premium plan
Best for
SMBs and Zoho users that need forms with approvals, payments and offline collection at a low organization-wide price.
Not ideal for
Teams that want highly designed conversational forms (Typeform) or the largest template and widget library (Jotform).
Integrations
- Zoho CRM
- Salesforce
- Google Sheets
- Mailchimp
- Stripe
- PayPal
- Zapier
- Microsoft Teams
Our take
Zoho Forms is one of the best-value form builders for business workflows, especially inside the Zoho ecosystem. Most teams should start on Standard for approvals and ten users, and only look at Typeform or Jotform if form design or templates matter more than process.
FAQ
- What is Zoho Forms?
- Zoho Forms is a Forms & surveys tool: Form builder with approvals, payments and offline mobile forms.
- How much does Zoho Forms cost?
- Zoho Forms uses a Freemium model; paid plans start at $12 per month.
- What does Zoho Forms integrate with?
- Zoho Forms integrates with Zoho CRM, Salesforce, Google Sheets, Mailchimp, Stripe, PayPal and more.
- Which platforms does Zoho Forms support?
- Zoho Forms is available on web, ios, android.
- Who is Zoho Forms for?
- SMBs and Zoho users that need forms with approvals, payments and offline collection at a low organization-wide price.
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