Chatbase vs Knocket
Chatbase and Knocket are both customer support tools. Chatbase is aimed at small businesses, while Knocket is aimed at freelancers and creators. Only Knocket has a free plan.
Chatbase
Custom ChatGPT for your website in minutes
Knocket
Free live chat widget, contact page and unified inbox for small teams
| Pricing | Paid · $40 | Free |
| Starting price | $40/mo | Not published |
| Free plan | No | Yes |
| Free trial | 7 days | — |
| Built for | Small businesses | Freelancers, Creators, Small businesses, Developers |
| Platforms | web | web |
| Country | US · 2023 | — |
| Rating | — | — |
Choose Chatbase if
SMBs wanting an AI support bot from their content quickly.
- Very fast setup
- Good for small businesses
- Actions extend beyond Q&A
Look elsewhere if: Teams needing complex, tested flows (Voiceflow, Botpress).
Choose Knocket if
Solo founders, creators and small teams who want free live chat and one inbox without per-seat pricing.
- Completely free with no message caps or card required
- Visitors chat without creating an account
- Replying from Telegram works well for solo founders on the go
Look elsewhere if: Support teams that need SLAs, automation and team workflows (Intercom, Tidio, Crisp).
Chatbase vs Knocket pricing
Chatbase
- Hobby$40/mo$32/mo billed annually; 700 message credits, 1 agent, 2 members
- Standard$150/mo$120/mo billed annually; 4,000 credits, 3 members
- Pro$500/mo$400/mo billed annually; 15,000 credits, 5 members
- EnterpriseCustomCustom usage
Knocket
- Free$0Widget, contact page, inbox and AI agent; no message caps, no card
Chatbase · Key features
- Train agents on websites, files and docs
- Embeddable chat widget
- Actions: booking, lookups, ticket creation
- Human handoff and lead capture
- Multi-channel deployment
- Analytics and conversation review
Cons
- Credit-based pricing
- Less control than Voiceflow
- Answer quality depends on source content
Knocket · Key features
- One-line script web widget for any site or CMS
- Shareable contact page with live chat at a knocket.ai handle
- WebView chat SDK for iOS, Android, React Native and Flutter
- Unified inbox for web, mobile, Telegram and email messages
- Telegram notifications with quote-reply back to the visitor
- AI agent running on your own OpenAI, Claude or Gemini key
Cons
- No SLA tracking, automation flows or team collaboration tools yet
- AI agent needs your own paid model API key
- Contact pages live under knocket.ai handles rather than your own site
Chatbase vs Knocket: FAQ
Do Chatbase and Knocket have a free plan?
Chatbase has no free plan, a 7-day free trial. Knocket has a free plan.