Chatbase vs reception
Chatbase and reception are both customer support tools. Chatbase is aimed at small businesses, while reception is aimed at developers and freelancers. reception costs less, from $25/mo versus $40/mo for Chatbase.
Custom ChatGPT for your website in minutes
Native in-app support chat for iOS apps, with offers and reviews
| Pricing | Paid · $40 | Paid · $25 |
| Starting price | $40/mo | $25/mo |
| Free plan | No | No |
| Free trial | 7 days | — |
| Built for | Small businesses | Developers, Freelancers, Small businesses |
| Platforms | web | ios, web |
| Country | US · 2023 | — |
| Rating | — | — |
Choose Chatbase if
SMBs wanting an AI support bot from their content quickly.
- Very fast setup
- Good for small businesses
- Actions extend beyond Q&A
Look elsewhere if: Teams needing complex, tested flows (Voiceflow, Botpress).
Choose reception if
Indie iOS developers and small studios with subscription apps who want support chat linked to revenue and reviews.
- Flat monthly price instead of per-seat or per-resolution fees
- Looks native inside the app rather than a web widget
- Ties support conversations to subscription status and revenue
Look elsewhere if: Teams that need Android, web chat, email and a help center in one tool (Intercom, Crisp, Chatwoot).
Chatbase vs reception pricing
Chatbase
- Hobby$40/mo$32/mo billed annually; 700 message credits, 1 agent, 2 members
- Standard$150/mo$120/mo billed annually; 4,000 credits, 3 members
- Pro$500/mo$400/mo billed annually; 15,000 credits, 5 members
- EnterpriseCustomCustom usage
reception
- Standard$25/moFlat price, all features; early-adopter rate, next price $50
- EnterpriseCustomFor apps above $30k MRR or 10k+ active users
Chatbase · Key features
- Train agents on websites, files and docs
- Embeddable chat widget
- Actions: booking, lookups, ticket creation
- Human handoff and lead capture
- Multi-channel deployment
- Analytics and conversation review
Cons
- Credit-based pricing
- Less control than Voiceflow
- Answer quality depends on source content
reception · Key features
- Native chat UI for Swift, React Native and Expo apps on iOS 17+
- AI answers drawn from your docs with handoff to a human
- In-chat discounts, plan offers and paywalls to recover revenue
- One-tap App Store review requests with your own wording
- RevenueCat, Superwall and Adapty context next to each conversation
- Shared inbox for multiple apps plus replies from Telegram
Cons
- iOS only; no Android SDK listed
- Requires iOS 17 or later and Expo development builds
- Messages are not auto-translated between you and users
Chatbase vs reception: FAQ
Which is cheaper, Chatbase or reception?
reception starts at $25/mo and Chatbase at $40/mo. Both prices are checked on the vendors' own pricing pages.
Do Chatbase and reception have a free plan?
Chatbase has no free plan, a 7-day free trial. reception has no free plan.