Freemium Customer feedback & roadmaps
We list 12 Customer feedback & roadmaps tools, ranked by community votes and market presence (how often other tools are positioned as alternatives to them). Top picks right now: Canny, Qualtrics, Featurebase.
| # | Tool | Pricing | Starts at | Best for | Platforms | Votes |
|---|---|---|---|---|---|---|
| 1 | Canny Feature request boards and roadmaps | Freemium | $79/mo | Small businesses, Enterprise | web | 0 |
| 2 | Qualtrics Enterprise survey and experience management for CX, EX and research | Freemium | $420/mo | Enterprise | web, ios, android | 0 |
| 3 | Featurebase Feedback, changelog and help center in one | Freemium | $29/mo | Small businesses | web | 0 |
| 4 | Hotjar Heatmaps, recordings and surveys | Freemium | $49/mo | Small businesses, Agencies | web | 0 |
| 5 | SurveySparrow Conversational surveys, NPS and CX feedback for growing teams | Freemium | $19/mo | Small businesses, Enterprise, Agencies | web, ios, android | 0 |
| 6 | Userback Visual bug reporting and user feedback widget for web apps | Freemium | $39/mo | Developers, Small businesses, Agencies | web | 0 |
| 7 | Yotpo Product reviews, UGC and loyalty programs for e-commerce brands | Freemium | $89/mo | E-commerce, Small businesses, Enterprise | web | 1 |
| 8 | Faylee Browser bug recorder that coding agents can read through MCP | Freemium | $15/mo | Developers, Small businesses | web | 0 |
| 9 | QuestionPro Survey and market research platform with panels and advanced analysis | Freemium | $99/mo | Enterprise, Small businesses | web, ios, android | 0 |
| 10 | Sleekplan Feedback, roadmap, changelog and NPS widget | Freemium | $13/mo | Small businesses, Freelancers | web | 0 |
| 11 | TheySaid AI-moderated user tests and surveys with real or synthetic users | Freemium | — | Small businesses, Enterprise, Agencies | web | 0 |
| 12 | Trustpilot Public review platform with tools to collect and show customer reviews | Freemium | $99/mo | E-commerce, Small businesses, Enterprise | web | 0 |
All 12 tools
1.Canny
▲ 0Feature request boards and roadmaps
Freemium · $79Small businesseschecked Oct 20
2.Qualtrics
▲ 0Enterprise survey and experience management for CX, EX and research
Freemium · $420Enterprisechecked Oct 20
Feedback, changelog and help center in one
Freemium · $29Small businesseschecked Oct 20
4.Hotjar
▲ 0Heatmaps, recordings and surveys
Freemium · $49Small businesseschecked Oct 20
Conversational surveys, NPS and CX feedback for growing teams
Freemium · $19Small businesseschecked Oct 20
6.Userback
▲ 0Visual bug reporting and user feedback widget for web apps
Freemium · $39Developerschecked Oct 20
7.Yotpo
▲ 1Product reviews, UGC and loyalty programs for e-commerce brands
Freemium · $89E-commercechecked Oct 20
8.Faylee
▲ 0Browser bug recorder that coding agents can read through MCP
Freemium · $15Developerschecked Oct 31
Survey and market research platform with panels and advanced analysis
Freemium · $99Enterprisechecked Oct 20
10.Sleekplan
▲ 0Feedback, roadmap, changelog and NPS widget
Freemium · $13Small businesseschecked Oct 20
11.TheySaid
▲ 0AI-moderated user tests and surveys with real or synthetic users
FreemiumSmall businesseschecked Oct 28
Public review platform with tools to collect and show customer reviews
Freemium · $99E-commercechecked Oct 20