Best Yellow.ai alternatives in 2026
The best Yellow.ai alternatives in 2026 are Kore.ai, SESTEK, Sierra. Voiceflow has a free plan.
Why people look for Yellow.ai alternatives
- Enterprise pricing is quote-only and contracts are large
- Free tier is limited to one agent and basic features
- Implementation usually needs vendor or partner services
- Pending SPAC merger adds some vendor uncertainty
- Yellow.ai pricing model: Freemium.
Best Yellow.ai alternative by need
| # | Tool | Pricing | Starts at | Best for | Platforms | Votes |
|---|---|---|---|---|---|---|
| 1 | Kore.ai Enterprise agentic AI platform for customer service and employees | Paid | — | Enterprise | web | 0 |
| 2 | SESTEK Voice-first conversational AI and speech analytics for contact centers | Paid | — | Enterprise | web | 0 |
| 3 | Sierra Enterprise AI agent platform for customer service in chat and voice | Paid | — | Enterprise | web | 0 |
| 4 | Fin by Intercom AI customer service agent priced per outcome | Paid | $49/mo | Small businesses, Enterprise | web | 0 |
| 5 | Ada Enterprise AI agents that resolve support chats, emails and calls | Paid | — | Enterprise | web | 0 |
| 6 | Chatbase Custom ChatGPT for your website in minutes | Paid | $40/mo | Small businesses | web | 0 |
| 7 | Voiceflow Build and deploy AI agents with a visual canvas | Freemium | — | Enterprise, Small businesses | web | 0 |
| 8 | CBOT Enterprise voice and digital AI agents for banks, telecoms and retail | Paid | — | Enterprise | web | 0 |
| 9 | Relevance AI Build an AI workforce of agents without code | Paid | — | Small businesses, Enterprise | web | 0 |
| 10 | Botpress Open-source-rooted platform for LLM agents | Freemium | $189/mo | Developers, Small businesses | web | 0 |
10 Yellow.ai alternatives compared
- 1
Kore.ai
Enterprise agentic AI platform for customer service and employees
Best for: Large regulated enterprises that want one governed platform for voice and digital AI agents serving both customers and employees.
- 2
SESTEK
Voice-first conversational AI and speech analytics for contact centers
Best for: Large contact centers that need accurate voice AI and speech analytics, with the option to host everything on-premise.
- 3
Sierra
Enterprise AI agent platform for customer service in chat and voice
Best for: Large consumer brands with high contact volumes that want AI agents to resolve requests end to end across chat and voice.
- 4
Fin by Intercom
AI customer service agent priced per outcome
Best for: Support teams with volume and good documentation.
Paid · $49Yellow.ai vs Fin by Intercom - 5
Ada
Enterprise AI agents that resolve support chats, emails and calls
Best for: Enterprise support organizations with very high conversation volume that want an AI agent to resolve tickets across chat, email and voice.
PaidYellow.ai vs Ada - 6
Chatbase
Custom ChatGPT for your website in minutes
Best for: SMBs wanting an AI support bot from their content quickly.
Paid · $40Yellow.ai vs Chatbase - 7
Voiceflow
Build and deploy AI agents with a visual canvas
Best for: CX and product teams building controlled AI agents.
- 8
CBOT
Enterprise voice and digital AI agents for banks, telecoms and retail
Best for: Banks, insurers, telecoms and large retailers in Turkey and the region that need governed voice and chat AI agents with on-premises options.
- 9
Relevance AI
Build an AI workforce of agents without code
Best for: GTM and ops teams experimenting with AI agents.
- 10
Botpress
Open-source-rooted platform for LLM agents
Best for: Developers and agencies building multiple AI agents.
Yellow.ai alternatives: FAQ
What is the best alternative to Yellow.ai?
Based on features, audience and market presence, the strongest Yellow.ai alternatives are Kore.ai, SESTEK, Sierra. Kore.ai is the closest match for most teams.
Is there a free alternative to Yellow.ai?
Voiceflow has a free plan with limits; paid plans unlock more. Other alternatives to Yellow.ai with a free or freemium option include Botpress.