Vaani AI vs Yellow.ai
Vaani AI and Yellow.ai are both chatbots & AI agents tools. Vaani AI is aimed at developers and small businesses, while Yellow.ai is aimed at enterprise. Only Yellow.ai has a free plan.
Voice AI agent platform for phone and web calls with API and webhooks
Enterprise agentic AI platform for chat, voice and email support
| Pricing | Paid | Freemium |
| Starting price | Not published | Not published |
| Free plan | No | Yes |
| Free trial | — | — |
| Built for | Developers, Small businesses, Enterprise, Agencies | Enterprise |
| Platforms | web | web |
| Country | IN | US · 2016 |
| Rating | — | — |
Choose Vaani AI if
Developers and Indian businesses that want API-driven phone agents with full control over the model, voice and carrier stack.
- Transparent per-component pricing with a public cost estimator
- Unlimited agents, knowledge bases and voices on Pay as you go
- Wide model choice across OpenAI, Gemini, Groq, Deepgram, Cartesia and Sarvam
Look elsewhere if: Contact centers that want a fully managed enterprise suite or teams focused mainly on chat (SESTEK, Yellow.ai, Voiceflow).
Choose Yellow.ai if
Large enterprises and contact centers that need multilingual voice and chat AI agents with strict compliance requirements.
- Covers voice, chat and email automation in one platform
- Very broad language support for global contact centers
- Strong compliance credentials for regulated industries
Look elsewhere if: Startups and SMBs adding a simple support bot (Intercom Fin) or product teams wanting a hands-on agent builder (Voiceflow, Botpress).
Vaani AI vs Yellow.ai pricing
Vaani AI
- Pay as you go$0.02/minPlatform fee; models, voice and telephony billed on top
- Phone number add-on$10/moPer number; rental rates vary by country
- Concurrency add-on$20/mo5 extra concurrent lines; 2 included on Pay as you go
- EnterpriseCustomOwn provider keys, white-label, zero data retention, SSO on demand
Yellow.ai
- Free$01 AI agent, 500 sessions/mo, then $0.99 per resolution
- EnterpriseCustomUnlimited agents and sessions, 35+ channels, SOC 2, ISO, GDPR
Vaani AI · Key features
- Teacher AI builds an agent from a plain-language brief and shows prompt diffs
- Outbound and inbound phone calls plus browser and in-app voice
- REST API to trigger calls and scheduled calling campaigns
- call_ended and call_postprocessing webhooks with transcript and extracted fields
- Memory across calls with the same caller
- Call screening, voicemail detection, warm and live transfers
Cons
- Total cost per minute depends on the stack, so quotes take effort
- Only 2 concurrent calls on Pay as you go without paying for more lines
- Bring-your-own provider keys, SSO and RBAC are Enterprise only
Yellow.ai · Key features
- Nexus platform to build, deploy and self-heal AI agent workforces
- Nexus VOX voice agents that handle calls in 500+ languages
- Nexus EDGE desktop agents with human approval on every action
- 35+ channels including WhatsApp, web chat, SMS, email and voice
- 150+ prebuilt integrations with Salesforce, Zendesk, Genesys, NICE
- Access to 15+ LLMs with LLM analytics and sentiment tracking
Cons
- Enterprise pricing is quote-only and contracts are large
- Free tier is limited to one agent and basic features
- Implementation usually needs vendor or partner services
Vaani AI vs Yellow.ai: FAQ
Do Vaani AI and Yellow.ai have a free plan?
Vaani AI has no free plan. Yellow.ai has a free plan.
Which is better for small businesses, Vaani AI or Yellow.ai?
Vaani AI lists small businesses as a core audience, while Yellow.ai is aimed more at enterprise.