UnleashX vs Yellow.ai
UnleashX and Yellow.ai are both chatbots & AI agents tools. UnleashX is aimed at small businesses and enterprise, while Yellow.ai is aimed at enterprise. Both have a free plan.
Pre-built AI employees for voice and chat across sales and support
Enterprise agentic AI platform for chat, voice and email support
| Pricing | Paid · $249 | Freemium |
| Starting price | $249/mo | Not published |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Built for | Small businesses, Enterprise | Enterprise |
| Platforms | web | web |
| Country | IN · 2025 | US · 2016 |
| Rating | — | — |
Choose UnleashX if
SMBs and lenders or insurers that want ready-made AI voice and chat employees for high-volume lead, renewal and collection work.
- Ready-made AI roles shorten setup for common sales and finance tasks
- Covers voice, chat, video and automations under one credit balance
- Unused Growth credits never expire
Look elsewhere if: Large enterprises that need proven governance and certifications, or developers who just want a voice API (Kore.ai, Yellow.ai, Vaani AI).
Choose Yellow.ai if
Large enterprises and contact centers that need multilingual voice and chat AI agents with strict compliance requirements.
- Covers voice, chat and email automation in one platform
- Very broad language support for global contact centers
- Strong compliance credentials for regulated industries
Look elsewhere if: Startups and SMBs adding a simple support bot (Intercom Fin) or product teams wanting a hands-on agent builder (Voiceflow, Botpress).
UnleashX vs Yellow.ai pricing
UnleashX
- Pay As You Go$01,000 starting credits, 3 users, 5 voice concurrency, then recharge
- Growth$249/mo24,900 credits/mo, 10 users, 30 voice concurrency, Slack support
- EnterpriseCustomNegotiated credit rates, 99.9% uptime SLA, 24/7 critical support
Yellow.ai
- Free$01 AI agent, 500 sessions/mo, then $0.99 per resolution
- EnterpriseCustomUnlimited agents and sessions, 35+ channels, SOC 2, ISO, GDPR
UnleashX · Key features
- Pre-built AI employees for lead qualification, claims, collections and renewals
- Voice AI agents with up to 30 concurrent calls on Growth
- Video agents, chatbots and click-to-call in the same platform
- Call evaluation billed per minute of recorded audio
- One conversation thread across voice, chat, WhatsApp, email and Slack
- 72+ integrations across CRM, calendars, payments and project tools
Cons
- Model costs are billed on top of credits on most products
- No security certifications listed on the security page
- Company founded in 2025 with a short track record
Yellow.ai · Key features
- Nexus platform to build, deploy and self-heal AI agent workforces
- Nexus VOX voice agents that handle calls in 500+ languages
- Nexus EDGE desktop agents with human approval on every action
- 35+ channels including WhatsApp, web chat, SMS, email and voice
- 150+ prebuilt integrations with Salesforce, Zendesk, Genesys, NICE
- Access to 15+ LLMs with LLM analytics and sentiment tracking
Cons
- Enterprise pricing is quote-only and contracts are large
- Free tier is limited to one agent and basic features
- Implementation usually needs vendor or partner services
UnleashX vs Yellow.ai: FAQ
Do UnleashX and Yellow.ai have a free plan?
Yes, both UnleashX and Yellow.ai have a free plan; paid plans add more usage and features.
Which is better for small businesses, UnleashX or Yellow.ai?
UnleashX lists small businesses as a core audience, while Yellow.ai is aimed more at enterprise.