Freemium Customer support software
We list 7 Customer support tools, ranked by community votes and market presence (how often other tools are positioned as alternatives to them). Top picks right now: Stonly, Yellow.ai, Crisp.
| # | Tool | Pricing | Starts at | Best for | Platforms | Votes |
|---|---|---|---|---|---|---|
| 1 | Stonly Interactive guides and AI knowledge base for customer support teams | Freemium | — | Small businesses, Enterprise | web | 0 |
| 2 | Yellow.ai Enterprise agentic AI platform for chat, voice and email support | Freemium | — | Enterprise | web | 0 |
| 3 | Crisp Affordable all-in-one messaging and helpdesk | Freemium | $45/mo | Small businesses, Freelancers | web, ios, android, macos, windows | 0 |
| 4 | Help Scout Email-centric helpdesk with a human touch | Freemium | $25/mo | Small businesses | web, ios, android | 0 |
| 5 | Tidio Live chat and AI agent for small e-commerce | Freemium | $29/mo | Small businesses, E-commerce | web, ios, android | 0 |
| 6 | Plain Support tool built for B2B and technical teams | Freemium | $45/mo | Developers, Small businesses | web | 0 |
| 7 | Zoho Desk Multichannel help desk with the Zia AI assistant from Zoho | Freemium | $7/mo | Small businesses, Enterprise | web, ios, android | 0 |
All 7 tools
1.Stonly
▲ 0Interactive guides and AI knowledge base for customer support teams
FreemiumSmall businessesEnterprise7.Zoho Desk
▲ 0Multichannel help desk with the Zia AI assistant from Zoho
Freemium · $7Small businessesEnterprise