Best Customer support for enterprise
We list 16 Customer support tools, ranked by community votes and market presence (how often other tools are positioned as alternatives to them). Top picks right now: Intercom, Zendesk, Fin by Intercom.
| # | Tool | Pricing | Starts at | Best for | Platforms | Votes |
|---|---|---|---|---|---|---|
| 1 | Intercom AI-first customer service platform | Paid | $39/mo | Small businesses, Enterprise | web, ios, android | 0 |
| 2 | Zendesk Enterprise ticketing and support suite | Paid | $25/mo | Enterprise, Small businesses | web, ios, android | 0 |
| 3 | Fin by Intercom AI customer service agent priced per outcome | Paid | $49/mo | Small businesses, Enterprise | web | 0 |
| 4 | Yellow.ai Enterprise agentic AI platform for chat, voice and email support | Freemium | — | Enterprise | web | 0 |
| 5 | Ada Enterprise AI agents that resolve support chats, emails and calls | Paid | — | Enterprise | web | 0 |
| 6 | Stonly Interactive guides and AI knowledge base for customer support teams | Freemium | — | Small businesses, Enterprise | web | 0 |
| 7 | Verimor Cloud phone system, call center and SMS for Turkish businesses | Paid | — | Small businesses, Enterprise | web, ios, android | 0 |
| 8 | Front Shared inbox for customer-facing teams | Paid | $35/mo | Small businesses, Enterprise | web, macos, windows, ios, android | 0 |
| 9 | Gleap AI customer support with bug reports, session replay and code fixes | Paid | $35/mo | Small businesses, Developers, Enterprise | web, ios, android | 0 |
| 10 | SESTEK Voice-first conversational AI and speech analytics for contact centers | Paid | — | Enterprise | web | 0 |
| 11 | AloTech Cloud contact center software from Türkiye, sold abroad as CCS | Paid | — | Small businesses, Enterprise | web | 0 |
| 12 | Higher Logic Vanilla Customer community and support forum software for B2B and B2C brands | Paid | — | Enterprise, Small businesses | web | 0 |
| 13 |  ScanQueue QR virtual queues with SMS, WhatsApp and push alerts | Freemium | $0/mo | Small businesses, Enterprise | web | 0 |
| 14 | Sierra Enterprise AI agent platform for customer service in chat and voice | Paid | — | Enterprise | web | 0 |
| 15 | Tori AI support agent from TalkJS that cites sources and hands off cleanly | Freemium | $35/mo | Small businesses, Developers, Enterprise | web | 0 |
All 16 tools
1.Intercom
▲ 0AI-first customer service platform
Paid · $39Small businesseschecked Oct 20
2.Zendesk
▲ 0Enterprise ticketing and support suite
Paid · $25Enterprisechecked Oct 20
AI customer service agent priced per outcome
Paid · $49Small businesseschecked Oct 20
4.Yellow.ai
▲ 0Enterprise agentic AI platform for chat, voice and email support
FreemiumEnterprisechecked Oct 20
5.Ada
▲ 0Enterprise AI agents that resolve support chats, emails and calls
PaidEnterprisechecked Oct 20
6.Stonly
▲ 0Interactive guides and AI knowledge base for customer support teams
FreemiumSmall businesseschecked Oct 20
7.Verimor
▲ 0Cloud phone system, call center and SMS for Turkish businesses
PaidSmall businesseschecked Oct 20
8.Front
▲ 0Shared inbox for customer-facing teams
Paid · $35Small businesseschecked Oct 20
9.Gleap
▲ 0AI customer support with bug reports, session replay and code fixes
Paid · $35Small businesseschecked Oct 22
10.SESTEK
▲ 0Voice-first conversational AI and speech analytics for contact centers
PaidEnterprisechecked Oct 20
11.AloTech
▲ 0Cloud contact center software from Türkiye, sold abroad as CCS
PaidSmall businesseschecked Oct 20
Customer community and support forum software for B2B and B2C brands
PaidEnterprisechecked Oct 20
13.ScanQueue
▲ 0QR virtual queues with SMS, WhatsApp and push alerts
FreemiumSmall businesses14.Sierra
▲ 0Enterprise AI agent platform for customer service in chat and voice
PaidEnterprisechecked Oct 20
15.Tori
▲ 0AI support agent from TalkJS that cites sources and hands off cleanly
Freemium · $35Small businesseschecked Oct 24
16.Zoho Desk
▲ 0Multichannel help desk with the Zia AI assistant from Zoho
Freemium · $7Small businesseschecked Oct 20