Happy Valley

AloTech vs Tori

AloTech and Tori are both customer support tools. AloTech is aimed at small businesses and enterprise, while Tori is aimed at small businesses and developers. Only Tori has a free plan.

AloTech

Cloud contact center software from Türkiye, sold abroad as CCS

Tori

AI support agent from TalkJS that cites sources and hands off cleanly

PricingPaidFreemium · $35
Starting priceNot published$35/mo
Free planNoYes
Free trial——
Built forSmall businesses, EnterpriseSmall businesses, Developers, Enterprise
Platformswebweb
CountryTRNL
Rating——

Choose AloTech if

Turkish companies with 10 or more agents that want cloud voice and messaging channels, AI quality scoring and local support on monthly lira pricing.

  • Transparent per-user lira pricing with no long-term commitment
  • Voice and written channels in one agent screen
  • Turkish support 24/7 and local references like Teknosa and Vestel

Look elsewhere if: Small offices that only need a few phone lines (Bulutfon, Verimor) or global enterprises standardizing on one vendor worldwide (Genesys, Five9).

Choose Tori if

SaaS teams that want an embeddable, customizable AI support agent grounded in their own documentation.

  • Backed by an established chat infrastructure company
  • Deep UI and behaviour customization through the SDK
  • Free plan has no time limit

Look elsewhere if: Teams that need an agent tied into an existing helpdesk like Zendesk or Intercom (Fin by Intercom, Zendesk).

AloTech vs Tori pricing

AloTech

  • Written Communication₺1,490/user/moWebChat, WhatsApp, Telegram, Messenger; no commitment
  • Voice + Written₺3,990/user/moInbound/outbound calls, IVR, predictive dialer, recording, API
  • ChatBot + VoiceBotCustomCustom bot design, integration and conversation flows

Tori

  • Trial$0No time limit, 50 AI responses/mo, 1 seat, 1 agent
  • Basic$35/mo300 AI responses/mo, 2 seats, 1 agent
  • Standard$140/mo1,400 AI responses/mo, 3 seats, 3 agents
  • Growth$550/mo6,000 AI responses/mo, 7 seats, 5 agents
  • EnterpriseCustomContact sales

AloTech · Key features

  • Inbound routing with ACD, CTI, IVR and number masking
  • Predictive, preview and IVR dialers with answering machine detection
  • Omnichannel inbox for chat, WhatsApp, Messenger, Telegram, SMS and email
  • Click2Connect web-to-call and video calls without a phone line
  • Call and screen recording with AI-assisted quality scoring
  • Agent Assist, AI Maestro and accent neutralization for live calls

Cons

  • Full voice package costs more than simple virtual PBX services
  • Bot projects are custom-quoted rather than self-serve
  • No free trial length or self-serve signup published

Tori · Key features

  • Learns from docs, help centers, websites or any URL and stays in sync
  • Answers grounded in your content with source citations
  • Flags uncertainty and escalates when confidence is low
  • Human handoff with conversation history and sources in one thread
  • Ready-made chat UI, full SDK and API built on TalkJS
  • Setup with one script tag or an API key

Cons

  • No named helpdesk or CRM integrations such as Zendesk
  • Response caps per plan, with overage terms not stated
  • No separate pricing page; plans are listed on the homepage

AloTech vs Tori: FAQ

Do AloTech and Tori have a free plan?

AloTech has no free plan. Tori has a free plan.

Not sure yet?