Happy Valley

AloTech vs Bulutfon

AloTech and Bulutfon are both customer support tools. AloTech is aimed at small businesses and enterprise, while Bulutfon is aimed at small businesses.

AloTech

Cloud contact center software from Türkiye, sold abroad as CCS

Bulutfon

Cloud phone system for Turkish businesses

PricingPaidPaid
Starting priceNot publishedNot published
Free planNoNo
Free trial—14 days
Built forSmall businesses, EnterpriseSmall businesses
Platformswebweb, ios, android
CountryTRTR · 2012
Rating——

Choose AloTech if

Turkish companies with 10 or more agents that want cloud voice and messaging channels, AI quality scoring and local support on monthly lira pricing.

  • Transparent per-user lira pricing with no long-term commitment
  • Voice and written channels in one agent screen
  • Turkish support 24/7 and local references like Teknosa and Vestel

Look elsewhere if: Small offices that only need a few phone lines (Bulutfon, Verimor) or global enterprises standardizing on one vendor worldwide (Genesys, Five9).

Choose Bulutfon if

Turkish SMBs and customer service teams wanting a compliant cloud phone system.

  • Local numbers and regulatory compliance in Turkey
  • No hardware switchboard needed
  • Integrates with common CRMs

Look elsewhere if: Global teams needing numbers in many countries.

AloTech vs Bulutfon pricing

AloTech

  • Written Communication₺1,490/user/moWebChat, WhatsApp, Telegram, Messenger; no commitment
  • Voice + Written₺3,990/user/moInbound/outbound calls, IVR, predictive dialer, recording, API
  • ChatBot + VoiceBotCustomCustom bot design, integration and conversation flows

Bulutfon

  • Sabit Telefon₺249/yrAnnual, taxes included
  • Konuşma Paketifrom ₺150/mo250 min/mo; KDV and ÖİV included per table
  • Dijital Faks₺690/yrAnnual, taxes included
  • Hipcall Santral₺13.290/yr10 extensions, 5 concurrent calls
  • Hipcall Çağrı Merkezi₺47.990/yr3 users, 5 numbers, 12-month recordings

AloTech · Key features

  • Inbound routing with ACD, CTI, IVR and number masking
  • Predictive, preview and IVR dialers with answering machine detection
  • Omnichannel inbox for chat, WhatsApp, Messenger, Telegram, SMS and email
  • Click2Connect web-to-call and video calls without a phone line
  • Call and screen recording with AI-assisted quality scoring
  • Agent Assist, AI Maestro and accent neutralization for live calls

Cons

  • Full voice package costs more than simple virtual PBX services
  • Bot projects are custom-quoted rather than self-serve
  • No free trial length or self-serve signup published

Bulutfon · Key features

  • Virtual numbers including 0850 and local numbers
  • IVR, routing, queues and business hours
  • Call recording and voicemail to email
  • Softphone apps for mobile and desktop
  • CRM and help desk integrations with click-to-call
  • Reporting and API

Cons

  • Turkey-centric
  • Fewer integrations than Aircall or Dialpad
  • Advanced call center features limited

AloTech vs Bulutfon: FAQ

Do AloTech and Bulutfon have a free plan?

AloTech has no free plan. Bulutfon has no free plan, a 14-day free trial.

Not sure yet?