Whatfix is a Product adoption & onboarding tool: Digital adoption platform for enterprise software.

How much does Whatfix cost?

Whatfix uses a Paid model; see the vendor's pricing page for current plans.

What are the best alternatives to Whatfix?

Community-listed alternatives to Whatfix include WalkMe, Stonly, Userlane, Supademo.

What does Whatfix integrate with?

Whatfix integrates with Salesforce, Workday, SAP, ServiceNow, Microsoft Dynamics and more.

Whatfix

Digital adoption platform for enterprise software

PaidProduct adoption & onboarding

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Whatfix is a product adoption & onboarding tool for Enterprise, offered as paid. Founded in India in 2014. Popular alternatives include WalkMe, Stonly, Userlane.

About Whatfix

Whatfix is a digital adoption platform founded in 2014 in Bengaluru, India, by Khadim Batti and Vara Kumar, and now headquartered in San Jose, California. It overlays interactive guidance on top of enterprise software, both web and desktop applications, so employees and customers learn tools in the flow of work instead of in separate training sessions.

Content authors use a no-code editor to build step-by-step walkthroughs, smart tips, task lists, beacons and pop-ups that appear inside applications such as Salesforce, Workday, SAP SuccessFactors, ServiceNow, Microsoft Dynamics and custom internal tools. A self-help widget surfaces relevant articles and flows from existing knowledge bases, and analytics show where users struggle, which features are adopted and how guidance affects process completion. Whatfix also sells product analytics and a simulated training environment. Pricing is not public and is negotiated based on the applications and users covered.

Whatfix fits large organizations rolling out or changing CRM, ERP, HR and other enterprise systems, where reducing training costs and support tickets justifies a substantial license. It requires implementation and ongoing content maintenance, and it is overkill for a SaaS startup that just needs onboarding tours. WalkMe, now owned by SAP, is the most direct enterprise competitor, Pendo combines analytics and in-app guides for software companies, and Appcues, Userpilot or Product Fruits are lighter choices for customer onboarding inside your own product.

Key features of Whatfix

In-app guidance on any app
Task lists
Self-help widget
Analytics
Desktop support
Content authoring

Pros and cons

Pros

Enterprise app coverage
Reduces training costs
Analytics
Desktop apps

Cons

Expensive
Enterprise focus
Implementation
Overkill for SaaS onboarding

Whatfix pricing

Whatfix uses a paid model.

Plan	Price	Includes
Standard	Custom	Single app; employee or customer-facing
Premium	Custom	Single app; advanced features
Enterprise	Custom	Multi-app plans

Source: whatfix.com · checked on Oct 20, 2026

How Whatfix compares in Product adoption & onboarding

Rank by votes: #1 / 15
Starting price: —
Free alternatives: 1

Whatfix ranks #1 of 15 product adoption & onboarding tools by community votes and is not directly comparable on price.

Common use cases

1Salesforce adoption
2ERP rollout
3HR system training
4Change management

Best for

Enterprises rolling out software.

Not ideal for

SaaS onboarding (Appcues).

Integrations

Salesforce
Workday
SAP
ServiceNow
Microsoft Dynamics

Our take

Whatfix is the enterprise digital adoption leader.

FAQ

What is Whatfix?: Whatfix is a Product adoption & onboarding tool: Digital adoption platform for enterprise software.
How much does Whatfix cost?: Whatfix uses a Paid model; see the vendor's pricing page for current plans.
What are the best alternatives to Whatfix?: Community-listed alternatives to Whatfix include WalkMe, Stonly, Userlane, Supademo.
What does Whatfix integrate with?: Whatfix integrates with Salesforce, Workday, SAP, ServiceNow, Microsoft Dynamics and more.
Which platforms does Whatfix support?: Whatfix is available on web.
Who is Whatfix for?: Enterprises rolling out software.

Alternatives to Whatfix

See all 5

WalkMe
▲ 0
SAP-owned digital adoption platform for enterprise software rollouts
PaidEnterprise
Stonly
▲ 0
Interactive guides and AI knowledge base for customer support teams
FreemiumSmall businessesEnterprise
Userlane
▲ 0
Digital adoption platform for rolling out enterprise software
PaidEnterprise
Supademo
▲ 0
AI interactive product demos and walkthroughs for sales and onboarding
Freemium · $50Small businessesEnterprise
Scribe
▲ 0
Auto-generated step-by-step guides and SOPs from screen activity
Freemium · $17Small businessesEnterprise

More Product adoption & onboarding tools

See all 15

Frigade
▲ 0
Developer-first onboarding components
Paid · $1000Developers
Pendo
▲ 0
Product analytics, guides and feedback in one
FreemiumEnterprise
Userpilot
▲ 0
Onboarding, analytics and surveys for product teams
Paid · $299Small businessesEnterprise
Appcues
▲ 0
Product adoption platform for SaaS
PaidSmall businessesEnterprise
Product Fruits
▲ 0
Affordable onboarding tours, hints and checklists
Paid · $149Small businesses
Intro.js
▲ 0
Lightweight open-source product tours
Open sourceDevelopers

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