Happy Valley

Appcues vs Whatfix

Appcues and Whatfix are both product adoption & onboarding tools. Appcues is aimed at small businesses and enterprise, while Whatfix is aimed at enterprise.

Appcues

Product adoption platform for SaaS

Whatfix

Digital adoption platform for enterprise software

PricingPaidPaid
Starting priceNot publishedNot published
Free planNoNo
Free trial——
Built forSmall businesses, EnterpriseEnterprise
Platformsweb, ios, androidweb
CountryUS · 2013IN · 2014
Rating——

Choose Appcues if

Growth-stage SaaS with budget for adoption tooling, including mobile.

  • Mature and reliable
  • Web and mobile support
  • Strong integrations

Look elsewhere if: Budget-conscious startups (UserGuiding, Product Fruits).

Choose Whatfix if

Enterprises rolling out software.

  • Enterprise app coverage
  • Reduces training costs
  • Analytics

Look elsewhere if: SaaS onboarding (Appcues).

Appcues vs Whatfix pricing

Appcues

  • StartCustomUp to 3,000 MAUs, 10 published experiences
  • GrowCustomFrom 3,000 MAUs, 25 published experiences
  • EnterpriseCustomCustom MAUs, 100 experiences, priority support

Whatfix

  • StandardCustomSingle app; employee or customer-facing
  • PremiumCustomSingle app; advanced features
  • EnterpriseCustomMulti-app plans

Appcues · Key features

  • No-code flows, modals and tooltips
  • Checklists and launchpads
  • Mobile SDKs for iOS, Android, React Native
  • Surveys and NPS
  • Segmentation and goals
  • Analytics and integrations

Cons

  • Expensive
  • MAU-based pricing
  • Advanced features on Grow

Whatfix · Key features

  • In-app guidance on any app
  • Task lists
  • Self-help widget
  • Analytics
  • Desktop support
  • Content authoring

Cons

  • Expensive
  • Enterprise focus
  • Implementation

Appcues vs Whatfix: FAQ

Do Appcues and Whatfix have a free plan?

Appcues has no free plan. Whatfix has no free plan.

Which is better for small businesses, Appcues or Whatfix?

Appcues lists small businesses as a core audience, while Whatfix is aimed more at enterprise.

Not sure yet?