Userpilot
Onboarding, analytics and surveys for product teams
Userpilot is a product adoption & onboarding tool for Small businesses and Enterprise, offered as paid ($299/mo). Founded in United States in 2018. Popular alternatives include Userflow, Stonly.
About Userpilot
Userpilot is a product growth platform for SaaS companies that combines in-app engagement, product analytics and user feedback in one tool. Product managers, growth teams and customer success use it to onboard new users, drive feature adoption and understand behavior without writing code.
A Chrome extension builder creates flows, tooltips, checklists, banners and a resource center inside the web app, targeted by segments built from user properties and events. Analytics include auto-captured events, funnels, paths, retention, trends and dashboards, and session replay shows exactly what users did. In-app surveys cover NPS, CSAT and custom questions, with results tied back to segments. It integrates with tools such as HubSpot, Salesforce, Segment, Amplitude and Mixpanel. Starter covers up to 2,000 monthly active users at a fixed monthly price, Growth starts at a published monthly price that scales with MAUs, and Enterprise is custom priced with advanced security features.
Userpilot fits SaaS product teams that want one platform for onboarding and analytics rather than separate tools. It is expensive for early-stage startups, annual billing is standard, the product is web-first, and setting up events and segments takes time. Appcues and Pendo are the main alternatives, with Pendo stronger for enterprise analytics, while Userflow and Product Fruits are lighter and cheaper options.
Key features of Userpilot
- Flows and checklists
- Resource center
- Product analytics
- Surveys
- Segmentation
- Session replay
Pros and cons
Pros
- Analytics + engagement
- No-code
- Good segmentation
- Strong support
Cons
- Expensive
- Web-first
- Annual billing
- Learning curve
Userpilot pricing
Userpilot uses a paid model. A 14-day free trial is available.
| Plan | Price | Includes |
|---|---|---|
| Starter | $299 / mo | Up to 2,000 MAUs |
| Growth | from $849 / mo | Includes 2k MAU, scales to 100k |
| Enterprise | Custom | Includes 10k MAU, custom range |
Source: userpilot.com · checked on Oct 20, 2026
How Userpilot compares in Product adoption & onboarding
- Rank by votes
- #1 / 15
- Starting price
- $299
- Free alternatives
- 1
0 votes from members
40% above the category median ($214/mo)
Free or open-source tools in Product adoption & onboarding
Userpilot ranks #1 of 15 product adoption & onboarding tools by community votes and is priced above most tools in the category.
Common use cases
- 1Activation onboarding
- 2Feature adoption analytics
- 3NPS in app
- 4Help center widget
Best for
SaaS product teams.
Not ideal for
Early startups on budget.
Integrations
- Segment
- HubSpot
- Salesforce
- Amplitude
- Mixpanel
- Zapier
Our take
Userpilot balances analytics and onboarding well.
FAQ
- What is Userpilot?
- Userpilot is a Product adoption & onboarding tool: Onboarding, analytics and surveys for product teams.
- How much does Userpilot cost?
- Userpilot uses a Paid model; paid plans start at $299 per month.
- What are the best alternatives to Userpilot?
- Community-listed alternatives to Userpilot include Userflow, Stonly.
- Does Userpilot have a free trial?
- Yes, Userpilot offers a 14-day free trial.
- What does Userpilot integrate with?
- Userpilot integrates with Segment, HubSpot, Salesforce, Amplitude, Mixpanel, Zapier and more.
- Which platforms does Userpilot support?
- Userpilot is available on web.
- Who is Userpilot for?
- SaaS product teams.
Alternatives to Userpilot
More Product adoption & onboarding tools
Reviews
No reviews yet. Be the first to share real experience.
Sign in to write a review.