Happy Valley

Arcade vs Userpilot

Arcade and Userpilot are both product adoption & onboarding tools aimed at small businesses and enterprise. Arcade costs less, from $50/mo versus $299/mo for Userpilot. Only Arcade has a free plan.

Arcade

Interactive product demos and AI product videos for SaaS marketers

Userpilot

Onboarding, analytics and surveys for product teams

PricingFreemium · $50Paid · $299
Starting price$50/mo$299/mo
Free planYesNo
Free trial—14 days
Built forSmall businesses, Enterprise, AgenciesSmall businesses, Enterprise
Platformswebweb
CountryUS · 2021US · 2018
Rating——

Choose Arcade if

Product marketing and growth teams at product-led SaaS companies that want interactive demos and product videos live quickly.

  • Very fast to build a polished demo, often in minutes
  • Free plan with unlimited views for one published demo
  • Embeds cleanly in websites, docs, help centers and Notion pages

Look elsewhere if: Teams that need in-app onboarding checklists and tooltips (Userflow, Stonly) or simple async screen recording (Loom).

Choose Userpilot if

SaaS product teams.

  • Analytics + engagement
  • No-code
  • Good segmentation

Look elsewhere if: Early startups on budget.

Arcade vs Userpilot pricing

Arcade

  • Free$01 published demo, unlimited views, Arcade branding
  • Growth (demos)$50/seat/mo$42.50 billed annually; unlimited demos, up to 10 users
  • Pro (AI video)$59/mo$49 billed annually; 1,000 credits/mo, 4K, 10 seats
  • EnterpriseCustomCustom domain, SSO, native Salesforce, audience reveal

Userpilot

  • Starter$299/moUp to 2,000 MAUs
  • Growthfrom $849/moIncludes 2k MAU, scales to 100k
  • EnterpriseCustomIncludes 10k MAU, custom range

Arcade · Key features

  • Chrome extension that captures clicks, screen and camera with smart zooms
  • Clickable demos with hotspots, branching paths and chapters
  • AI voiceovers and AI translations of demos into other languages
  • Lead forms and CTAs inside demos, plus custom landing pages
  • MP4 and GIF export for social posts and documentation
  • AI video generator for launch videos, changelogs and tutorials

Cons

  • Demos and AI video are billed as separate subscriptions
  • Custom domain, SSO and native Salesforce require Enterprise
  • Screenshot-based demos are less realistic than full HTML sandboxes

Userpilot · Key features

  • Flows and checklists
  • Resource center
  • Product analytics
  • Surveys
  • Segmentation
  • Session replay

Cons

  • Expensive
  • Web-first
  • Annual billing

Arcade vs Userpilot: FAQ

Which is cheaper, Arcade or Userpilot?

Arcade starts at $50/mo and Userpilot at $299/mo. Both prices are checked on the vendors' own pricing pages.

Do Arcade and Userpilot have a free plan?

Arcade has a free plan. Userpilot has no free plan, a 14-day free trial.

Not sure yet?