TopMessage
SMS and WhatsApp campaigns, inbox and APIs with an AI agent
TopMessage is a customer engagement & CDP tool for Small businesses and E-commerce, offered as freemium ($20/mo). Popular alternatives include Knocket, Netmera, Insider.
About TopMessage
TopMessage is a business messaging platform for SMS and WhatsApp operated by TopX CJSC, a company registered in Armenia, and founded by Sipan Babertsyan. Small and mid-sized teams use it to send campaigns, reminders and verification codes, and to answer customer replies from one shared inbox.
The platform has three parts: marketing campaigns with segmentation, scheduling, link shortening and click tracking; a messaging inbox for two-way SMS and WhatsApp; and a Messaging API plus a Verify API for one-time passcodes. It connects to HubSpot, Salesforce, Pipedrive and Zoho, and to Zapier, Make and Power Automate. Starter is free with 20 messages. Pro and Multichannel cost $20 and $36 a month billed monthly, or $16 and $30 billed quarterly, all as limited-time special offers; message credits are bought separately, from $0.032 per SMS.
It suits clinics, salons, shops and event teams that want texting without a developer. Klaviyo and Omnisend pair SMS with email for online stores and offer deeper e-commerce automation, while Twilio gives developers more raw API control. Prices exclude VAT, current plan prices are special offers, and the integration list is short.
On October 29, 2026 TopMessage launched TopAgent on Product Hunt and placed #7 of the day. TopAgent is an AI agent for B2B event promotion: you give it the event details, registration link, deadline and an opted-in audience, and it drafts SMS invites and follow-ups, tracks delivery, clicks and replies, and sends nothing without your approval. Buying tip: check per-country SMS rates before choosing a plan.
Key features of TopMessage
- SMS and WhatsApp campaigns with segmentation and scheduling
- TopAgent AI agent that drafts campaigns and suggests follow-ups
- Shared inbox for two-way SMS and WhatsApp conversations
- Messaging API and Verify API for one-time passcodes
- Branded sender names, virtual numbers and dynamic templates
- Link shortener, QR codes and click tracking analytics
- Automatic opt-out handling through links and keywords
- CRM integrations plus Zapier, Make and Power Automate
Pros and cons
Pros
- Free Starter plan, no credit card needed to sign up
- SMS and WhatsApp handled in one platform and one inbox
- TopAgent waits for approval before anything is sent
- Covers marketing, support and developer messaging in one account
- Self-service setup in minutes
Cons
- Plan prices are limited-time special offers below the list price
- Message credits are paid on top of the plan fee
- Prices exclude VAT
- Fewer native integrations than larger messaging platforms
- Young product with little independent coverage so far
TopMessage pricing
TopMessage uses a freemium model.
| Plan | Price | Includes |
|---|---|---|
| Starter | $0 | 5 senders, 1 number, 1 WhatsApp sender, 20 free SMS/WhatsApp msgs |
| Pro | $20 / mo | Offer, list $35; $16/mo billed quarterly; 500 gift SMS credits |
| Multichannel | $36 / mo | Offer, list $50; $30/mo billed quarterly; adds WhatsApp sender |
| Custom | Custom | Up to 20 senders, virtual numbers and WhatsApp senders |
Source: topmessage.com · checked on Oct 31, 2026
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How TopMessage compares in Customer engagement & CDP
- Rank by votes
- #1 / 4
- Starting price
- $20
- Free alternatives
- 1
0 votes from members
At the category median of $20/mo
Free or open-source tools in Customer engagement & CDP
TopMessage ranks #1 of 4 customer engagement & cdp tools by community votes and is priced in line with the category.
Common use cases
- 1Driving registrations and attendance for B2B conferences and workshops
- 2Sending appointment reminders to cut no-shows at clinics and salons
- 3Answering customer texts from a shared SMS and WhatsApp inbox
- 4Verifying sign-ups and checkouts with SMS or WhatsApp passcodes
- 5Triggering order and delivery alerts from an online store via Zapier
Best for
Small businesses and event teams that want SMS and WhatsApp campaigns, replies and verification in one self-service tool.
Not ideal for
Online stores that want SMS tightly bundled with email automation, or developers who need low-level messaging APIs (Klaviyo, Omnisend, Twilio).
Integrations
- HubSpot
- Salesforce
- Pipedrive
- Zoho CRM
- Zapier
- Make
- Power Automate
Our take
TopMessage is a practical, low-cost way to run SMS and WhatsApp campaigns with an AI agent that drafts the work while you keep approval. Compare total cost including message credits and VAT before committing to a quarterly plan.
FAQ
- What is TopMessage?
- TopMessage is a Customer engagement & CDP tool: SMS and WhatsApp campaigns, inbox and APIs with an AI agent.
- How much does TopMessage cost?
- TopMessage uses a Freemium model; paid plans start at $20 per month.
- What are the best alternatives to TopMessage?
- Community-listed alternatives to TopMessage include Knocket, Netmera, Insider.
- What does TopMessage integrate with?
- TopMessage integrates with HubSpot, Salesforce, Pipedrive, Zoho CRM, Zapier, Make and more.
- Which platforms does TopMessage support?
- TopMessage is available on web.
- Who is TopMessage for?
- Small businesses and event teams that want SMS and WhatsApp campaigns, replies and verification in one self-service tool.
Alternatives to TopMessage
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