Microsoft Dynamics 365 vs folk
Microsoft Dynamics 365 and folk are both CRM tools. Microsoft Dynamics 365 is aimed at enterprise and small businesses, while folk is aimed at freelancers and small businesses. folk costs less, from $30/mo versus $65/mo for Microsoft Dynamics 365.
Microsoft's CRM and ERP suite with Copilot for mid-size and enterprise
Lightweight CRM for relationship-driven teams
| Pricing | Paid · $65 | Paid · $30 |
| Starting price | $65/mo | $30/mo |
| Free plan | No | No |
| Free trial | 30 days | 14 days |
| Built for | Enterprise, Small businesses | Freelancers, Small businesses, Agencies |
| Platforms | web, ios, android | web |
| Country | US · 2016 | FR · 2020 |
| Rating | — | — |
Choose Microsoft Dynamics 365 if
Mid-size and enterprise companies on Microsoft 365 that want CRM, service and ERP on one platform.
- Tight fit with Outlook, Teams, Excel and SharePoint
- CRM and ERP on one data platform from one vendor
- Power Platform makes deep customization possible without full code
Look elsewhere if: Small teams wanting a quick, simple CRM or companies on Google Workspace (HubSpot, Pipedrive, Zoho CRM).
Choose folk if
Small relationship-driven teams.
- Simple and fast
- Great LinkedIn import
- Affordable
Look elsewhere if: Large sales orgs.
Microsoft Dynamics 365 vs folk pricing
Microsoft Dynamics 365
- Sales Professional$65/user/moBilled annually; core sales automation and dashboards
- Sales Enterprise$105/user/moBilled annually; Copilot, prebuilt agents, customization
- Sales Premium$150/user/moBilled annually; Sales Insights, 1,000 Copilot Credits
- Relationship SalesCustomSales Enterprise plus LinkedIn Sales Navigator; 10-seat min
folk
- Standard$30/user/mo$24/mo billed annually; 500 email finds, 2,000 AI fields/mo
- Premium$60/user/mo$48/mo billed annually; sequences, custom objects, API
- Enterprisefrom $100/user/mofrom $80/mo billed annually; custom limits, priority support
Microsoft Dynamics 365 · Key features
- Lead, account, opportunity and forecast management in Dynamics 365 Sales
- Copilot opportunity summaries, email drafting and meeting preparation
- Prebuilt agents such as Sales Close Agent on Enterprise and above
- Native Outlook and Teams integration with shared records
- Built on Dataverse and extendable with Power Apps and Power Automate
- Embedded Power BI dashboards and sales analytics
Cons
- Complex licensing across apps, tiers and Copilot Credits
- Usually needs a certified partner to implement well
- Heavier and slower to adopt than HubSpot or Pipedrive
folk · Key features
- Chrome extension import
- Enrichment
- Mail merge and sequences
- Pipelines
- AI assistant
- Groups and views
Cons
- Less powerful than HubSpot
- Reporting basic
- Fewer integrations
Microsoft Dynamics 365 vs folk: FAQ
Which is cheaper, Microsoft Dynamics 365 or folk?
folk starts at $30/mo and Microsoft Dynamics 365 at $65/mo. Both prices are checked on the vendors' own pricing pages.
Do Microsoft Dynamics 365 and folk have a free plan?
Microsoft Dynamics 365 has no free plan, a 30-day free trial. folk has no free plan, a 14-day free trial.