Copper vs Freshsales
Copper and Freshsales are both CRM tools. Copper is aimed at small businesses and agencies, while Freshsales is aimed at small businesses and enterprise. Freshsales costs less, from $11/mo versus $29/mo for Copper.
CRM built to run inside Gmail and Google Workspace
Sales CRM with built-in phone, email and Freddy AI for SMB teams
| Pricing | Paid · $29 | Paid · $11 |
| Starting price | $29/mo | $11/mo |
| Free plan | No | No |
| Free trial | 14 days | 21 days |
| Built for | Small businesses, Agencies | Small businesses, Enterprise |
| Platforms | web, ios, android | web, ios, android |
| Country | US | US |
| Rating | — | — |
Choose Copper if
Small, relationship-driven teams and agencies that run entirely on Google Workspace and want a CRM that lives inside Gmail.
- Deepest Google Workspace integration of any mainstream CRM
- Very little manual data entry thanks to automatic logging
- Clean, easy interface for non-sales teams
Look elsewhere if: Microsoft 365 shops or budget-sensitive sales teams needing heavy customization (HubSpot, Pipedrive, Zoho CRM).
Choose Freshsales if
Small and mid-size B2B sales teams that want a reasonably priced CRM with built-in calling, email and AI scoring, especially Freshdesk customers.
- Low entry price with phone and email built in
- Clean interface that new reps learn quickly
- AI scoring and deal insights included from Pro
Look elsewhere if: Teams that want a free CRM with deep marketing tools or highly custom enterprise processes (HubSpot or Salesforce).
Copper vs Freshsales pricing
Copper
- Basic$29/user/mo$23 billed annually; 2,500 contacts
- Professional$69/user/mo$59 billed annually; 15,000 contacts, workflow automation
- Business$134/user/mo$99 billed annually; unlimited contacts, email series
Freshsales
- Growth$11/user/mo$9 billed annually; pipelines, built-in phone and email
- Pro$47/user/mo$39 billed annually; contact scoring, deal insights, sequences
- Enterprise$71/user/mo$59 billed annually; forecasting, sandbox, audit logs
- Freddy AI Agent$49/100 sessionsAdd-on; 500 free bot sessions once per account
Copper · Key features
- Chrome extension that shows CRM records inside Gmail and Calendar
- Automatic logging of emails, meetings and contact details
- Drag-and-drop pipelines with AI flags for slipping deals
- Projects and tasks that start automatically when deals close
- Email templates, bulk email and multi-step email series
- Workflow automation and custom reports on higher plans
Cons
- Not built for Outlook or Microsoft 365 users
- More expensive per seat than Pipedrive or Zoho CRM
- Contact caps on Basic and Professional can force upgrades
Freshsales · Key features
- Kanban deal pipelines with drag-and-drop stages
- Built-in email, phone and chat inside contact records
- Freddy AI contact scoring and deal insights on Pro and above
- Sales sequences for automated multi-step follow-ups
- Workflows to automate assignments, updates and tasks
- Territory management and custom sales activities
Cons
- No free plan on the current pricing page
- Sequences and scoring require Pro, not the entry tier
- Customization is shallower than Salesforce or Zoho CRM
Copper vs Freshsales: FAQ
Which is cheaper, Copper or Freshsales?
Freshsales starts at $11/mo and Copper at $29/mo. Both prices are checked on the vendors' own pricing pages.
Do Copper and Freshsales have a free plan?
Copper has no free plan, a 14-day free trial. Freshsales has no free plan, a 21-day free trial.