Copper vs Microsoft Dynamics 365
Copper and Microsoft Dynamics 365 are both CRM tools. Copper is aimed at small businesses and agencies, while Microsoft Dynamics 365 is aimed at enterprise and small businesses. Copper costs less, from $29/mo versus $65/mo for Microsoft Dynamics 365.
CRM built to run inside Gmail and Google Workspace
Microsoft's CRM and ERP suite with Copilot for mid-size and enterprise
| Pricing | Paid · $29 | Paid · $65 |
| Starting price | $29/mo | $65/mo |
| Free plan | No | No |
| Free trial | 14 days | 30 days |
| Built for | Small businesses, Agencies | Enterprise, Small businesses |
| Platforms | web, ios, android | web, ios, android |
| Country | US | US · 2016 |
| Rating | — | — |
Choose Copper if
Small, relationship-driven teams and agencies that run entirely on Google Workspace and want a CRM that lives inside Gmail.
- Deepest Google Workspace integration of any mainstream CRM
- Very little manual data entry thanks to automatic logging
- Clean, easy interface for non-sales teams
Look elsewhere if: Microsoft 365 shops or budget-sensitive sales teams needing heavy customization (HubSpot, Pipedrive, Zoho CRM).
Choose Microsoft Dynamics 365 if
Mid-size and enterprise companies on Microsoft 365 that want CRM, service and ERP on one platform.
- Tight fit with Outlook, Teams, Excel and SharePoint
- CRM and ERP on one data platform from one vendor
- Power Platform makes deep customization possible without full code
Look elsewhere if: Small teams wanting a quick, simple CRM or companies on Google Workspace (HubSpot, Pipedrive, Zoho CRM).
Copper vs Microsoft Dynamics 365 pricing
Copper
- Basic$29/user/mo$23 billed annually; 2,500 contacts
- Professional$69/user/mo$59 billed annually; 15,000 contacts, workflow automation
- Business$134/user/mo$99 billed annually; unlimited contacts, email series
Microsoft Dynamics 365
- Sales Professional$65/user/moBilled annually; core sales automation and dashboards
- Sales Enterprise$105/user/moBilled annually; Copilot, prebuilt agents, customization
- Sales Premium$150/user/moBilled annually; Sales Insights, 1,000 Copilot Credits
- Relationship SalesCustomSales Enterprise plus LinkedIn Sales Navigator; 10-seat min
Copper · Key features
- Chrome extension that shows CRM records inside Gmail and Calendar
- Automatic logging of emails, meetings and contact details
- Drag-and-drop pipelines with AI flags for slipping deals
- Projects and tasks that start automatically when deals close
- Email templates, bulk email and multi-step email series
- Workflow automation and custom reports on higher plans
Cons
- Not built for Outlook or Microsoft 365 users
- More expensive per seat than Pipedrive or Zoho CRM
- Contact caps on Basic and Professional can force upgrades
Microsoft Dynamics 365 · Key features
- Lead, account, opportunity and forecast management in Dynamics 365 Sales
- Copilot opportunity summaries, email drafting and meeting preparation
- Prebuilt agents such as Sales Close Agent on Enterprise and above
- Native Outlook and Teams integration with shared records
- Built on Dataverse and extendable with Power Apps and Power Automate
- Embedded Power BI dashboards and sales analytics
Cons
- Complex licensing across apps, tiers and Copilot Credits
- Usually needs a certified partner to implement well
- Heavier and slower to adopt than HubSpot or Pipedrive
Copper vs Microsoft Dynamics 365: FAQ
Which is cheaper, Copper or Microsoft Dynamics 365?
Copper starts at $29/mo and Microsoft Dynamics 365 at $65/mo. Both prices are checked on the vendors' own pricing pages.
Do Copper and Microsoft Dynamics 365 have a free plan?
Copper has no free plan, a 14-day free trial. Microsoft Dynamics 365 has no free plan, a 30-day free trial.