Close vs Pipedrive
Close and Pipedrive are both CRM tools. Close is aimed at small businesses, while Pipedrive is aimed at small businesses and freelancers. Pipedrive costs less, from $14/mo versus $19/mo for Close.
| Pricing | Paid · $19 | Paid · $14 |
| Starting price | $19/mo | $14/mo |
| Free plan | No | No |
| Free trial | 14 days | 14 days |
| Built for | Small businesses | Small businesses, Freelancers |
| Platforms | web, macos, windows | web, ios, android |
| Country | US · 2013 | EE · 2010 |
| Rating | — | — |
Choose Close if
Inside sales teams of 3–50 whose process centers on calls and email.
- Everything an inside sales rep needs in one screen
- Telephony included, no third-party dialer
- Fast, keyboard-friendly UI
Look elsewhere if: Marketing-led companies or teams needing a full customer platform.
Choose Pipedrive if
Sales-led SMBs that want a focused CRM and do not need marketing automation in the same tool.
- Fast to adopt; reps actually use it
- Clear per-seat pricing with no contact-based fees
- Solid automations and email tooling from the Growth tier
Look elsewhere if: Companies that want marketing, sales and support in one platform, or enterprises needing deep customization and permissions.
Close vs Pipedrive pricing
Close
- Solo$19/user/mo$9 billed annually; 1 user only, 10k leads
- Essentials$49/user/mo$35 billed annually; 3 email accounts, 1,000 AI credits
- Growth$109/user/mo$99 billed annually; 10 email accounts, 90-day recordings
- Scale$149/user/mo$139 billed annually; predictive dialer
Pipedrive
- Lite$14/seat/moBilled annually; pipeline, contacts, AI reports, 500+ apps
- Growth$39/seat/moBilled annually; email sync, automations, sequences, forecasts
- Premium$59/seat/moBilled annually; LeadBooster, lead scoring, contracts, e-signatures
- Ultimate$79/seat/moBilled annually; advanced security, sandbox, contact enrichment
Close · Key features
- Built-in calling, SMS and email with sync
- Power and predictive dialers
- Workflows combining email, call and task steps
- Call coaching, recording and AI summaries
- Multiple pipelines and custom activities
- Reporting on activity and funnel
Cons
- Higher entry price per seat
- No marketing or support modules
- Reporting less flexible than HubSpot
Pipedrive · Key features
- Visual kanban pipelines with customizable stages and multiple pipelines
- Activity scheduling and reminders tied to every deal
- Two-way email sync, templates, open and click tracking
- Workflow automations and AI sales assistant
- Revenue forecasting, goals and custom reports
- Web forms, chatbot and LeadBooster lead inbox
Cons
- Marketing and support features are weak or add-ons
- Advanced reporting and lead scoring need the higher tiers
- Customization is shallower than HubSpot or Salesforce
Close vs Pipedrive: FAQ
Which is cheaper, Close or Pipedrive?
Pipedrive starts at $14/mo and Close at $19/mo. Both prices are checked on the vendors' own pricing pages.
Do Close and Pipedrive have a free plan?
Close has no free plan, a 14-day free trial. Pipedrive has no free plan, a 14-day free trial.