Close vs Copper
Close and Copper are both CRM tools. Close is aimed at small businesses, while Copper is aimed at small businesses and agencies. Close costs less, from $19/mo versus $29/mo for Copper.
CRM with built-in calling and email sequences
CRM built to run inside Gmail and Google Workspace
| Pricing | Paid · $19 | Paid · $29 |
| Starting price | $19/mo | $29/mo |
| Free plan | No | No |
| Free trial | 14 days | 14 days |
| Built for | Small businesses | Small businesses, Agencies |
| Platforms | web, macos, windows | web, ios, android |
| Country | US · 2013 | US |
| Rating | — | — |
Choose Close if
Inside sales teams of 3–50 whose process centers on calls and email.
- Everything an inside sales rep needs in one screen
- Telephony included, no third-party dialer
- Fast, keyboard-friendly UI
Look elsewhere if: Marketing-led companies or teams needing a full customer platform.
Choose Copper if
Small, relationship-driven teams and agencies that run entirely on Google Workspace and want a CRM that lives inside Gmail.
- Deepest Google Workspace integration of any mainstream CRM
- Very little manual data entry thanks to automatic logging
- Clean, easy interface for non-sales teams
Look elsewhere if: Microsoft 365 shops or budget-sensitive sales teams needing heavy customization (HubSpot, Pipedrive, Zoho CRM).
Close vs Copper pricing
Close
- Solo$19/user/mo$9 billed annually; 1 user only, 10k leads
- Essentials$49/user/mo$35 billed annually; 3 email accounts, 1,000 AI credits
- Growth$109/user/mo$99 billed annually; 10 email accounts, 90-day recordings
- Scale$149/user/mo$139 billed annually; predictive dialer
Copper
- Basic$29/user/mo$23 billed annually; 2,500 contacts
- Professional$69/user/mo$59 billed annually; 15,000 contacts, workflow automation
- Business$134/user/mo$99 billed annually; unlimited contacts, email series
Close · Key features
- Built-in calling, SMS and email with sync
- Power and predictive dialers
- Workflows combining email, call and task steps
- Call coaching, recording and AI summaries
- Multiple pipelines and custom activities
- Reporting on activity and funnel
Cons
- Higher entry price per seat
- No marketing or support modules
- Reporting less flexible than HubSpot
Copper · Key features
- Chrome extension that shows CRM records inside Gmail and Calendar
- Automatic logging of emails, meetings and contact details
- Drag-and-drop pipelines with AI flags for slipping deals
- Projects and tasks that start automatically when deals close
- Email templates, bulk email and multi-step email series
- Workflow automation and custom reports on higher plans
Cons
- Not built for Outlook or Microsoft 365 users
- More expensive per seat than Pipedrive or Zoho CRM
- Contact caps on Basic and Professional can force upgrades
Close vs Copper: FAQ
Which is cheaper, Close or Copper?
Close starts at $19/mo and Copper at $29/mo. Both prices are checked on the vendors' own pricing pages.
Do Close and Copper have a free plan?
Close has no free plan, a 14-day free trial. Copper has no free plan, a 14-day free trial.