Capsule CRM vs Pipedrive
Capsule CRM and Pipedrive are both CRM tools aimed at small businesses and freelancers. Pipedrive costs less, from $14/mo versus $18/mo for Capsule CRM. Only Capsule CRM has a free plan.
Simple CRM for small businesses tracking contacts, deals and projects
Visual sales pipeline for small teams
| Pricing | Freemium · $18 | Paid · $14 |
| Starting price | $18/mo | $14/mo |
| Free plan | Yes | No |
| Free trial | 14 days | 14 days |
| Built for | Small businesses, Freelancers | Small businesses, Freelancers |
| Platforms | web, ios, android | web, ios, android |
| Country | GB · 2009 | EE · 2010 |
| Rating | — | — |
Choose Capsule CRM if
Small businesses and service firms that want an easy, affordable CRM with pipelines, projects and accounting integrations.
- Clean, quick interface that small teams adopt easily
- Useful free plan for solo founders and duos
- Strong accounting integrations for UK and global SMBs
Look elsewhere if: High-volume outbound sales teams (Pipedrive) or companies that want a full marketing and service suite (HubSpot, Zoho CRM).
Choose Pipedrive if
Sales-led SMBs that want a focused CRM and do not need marketing automation in the same tool.
- Fast to adopt; reps actually use it
- Clear per-seat pricing with no contact-based fees
- Solid automations and email tooling from the Growth tier
Look elsewhere if: Companies that want marketing, sales and support in one platform, or enterprises needing deep customization and permissions.
Capsule CRM vs Pipedrive pricing
Capsule CRM
- Free$0Up to 2 users, 250 contacts, 1 sales pipeline
- Starter$22/user/mo$18 billed annually; 30,000 contacts, email templates
- Growth$40/user/mo$36 billed annually; workflows, AI summaries, 60,000 contacts
- Advanced$60/user/mo$54 billed annually; 50 pipelines, 120,000 contacts
- UltimateCustomQuote for 5+ users; account manager, enhanced AI tools
Pipedrive
- Lite$14/seat/moBilled annually; pipeline, contacts, AI reports, 500+ apps
- Growth$39/seat/moBilled annually; email sync, automations, sequences, forecasts
- Premium$59/seat/moBilled annually; LeadBooster, lead scoring, contracts, e-signatures
- Ultimate$79/seat/moBilled annually; advanced security, sandbox, contact enrichment
Capsule CRM · Key features
- Contact and company records with custom fields and tags
- Multiple sales pipelines with custom milestones and forecasts
- Project boards for post-sale delivery and onboarding
- Workflow automation for tasks and follow-ups on Growth
- Two-way email sync and templates for Gmail and Outlook
- AI summaries, contact enrichment and meeting prep
Cons
- Automation and multiple pipelines require the Growth plan
- No built-in calling or advanced sequences for outbound teams
- Marketing emails need the paid Transpond add-on
Pipedrive · Key features
- Visual kanban pipelines with customizable stages and multiple pipelines
- Activity scheduling and reminders tied to every deal
- Two-way email sync, templates, open and click tracking
- Workflow automations and AI sales assistant
- Revenue forecasting, goals and custom reports
- Web forms, chatbot and LeadBooster lead inbox
Cons
- Marketing and support features are weak or add-ons
- Advanced reporting and lead scoring need the higher tiers
- Customization is shallower than HubSpot or Salesforce
Capsule CRM vs Pipedrive: FAQ
Which is cheaper, Capsule CRM or Pipedrive?
Pipedrive starts at $14/mo and Capsule CRM at $18/mo. Both prices are checked on the vendors' own pricing pages.
Do Capsule CRM and Pipedrive have a free plan?
Capsule CRM has a free plan. Pipedrive has no free plan, a 14-day free trial.