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Capsule CRM vs folk

Capsule CRM and folk are both CRM tools. Capsule CRM is aimed at small businesses and freelancers, while folk is aimed at freelancers and small businesses. Capsule CRM costs less, from $18/mo versus $30/mo for folk. Only Capsule CRM has a free plan.

Capsule CRM

Simple CRM for small businesses tracking contacts, deals and projects

folk

Lightweight CRM for relationship-driven teams

PricingFreemium · $18Paid · $30
Starting price$18/mo$30/mo
Free planYesNo
Free trial14 days14 days
Built forSmall businesses, FreelancersFreelancers, Small businesses, Agencies
Platformsweb, ios, androidweb
CountryGB · 2009FR · 2020
Rating——

Choose Capsule CRM if

Small businesses and service firms that want an easy, affordable CRM with pipelines, projects and accounting integrations.

  • Clean, quick interface that small teams adopt easily
  • Useful free plan for solo founders and duos
  • Strong accounting integrations for UK and global SMBs

Look elsewhere if: High-volume outbound sales teams (Pipedrive) or companies that want a full marketing and service suite (HubSpot, Zoho CRM).

Choose folk if

Small relationship-driven teams.

  • Simple and fast
  • Great LinkedIn import
  • Affordable

Look elsewhere if: Large sales orgs.

Capsule CRM vs folk pricing

Capsule CRM

  • Free$0Up to 2 users, 250 contacts, 1 sales pipeline
  • Starter$22/user/mo$18 billed annually; 30,000 contacts, email templates
  • Growth$40/user/mo$36 billed annually; workflows, AI summaries, 60,000 contacts
  • Advanced$60/user/mo$54 billed annually; 50 pipelines, 120,000 contacts
  • UltimateCustomQuote for 5+ users; account manager, enhanced AI tools

folk

  • Standard$30/user/mo$24/mo billed annually; 500 email finds, 2,000 AI fields/mo
  • Premium$60/user/mo$48/mo billed annually; sequences, custom objects, API
  • Enterprisefrom $100/user/mofrom $80/mo billed annually; custom limits, priority support

Capsule CRM · Key features

  • Contact and company records with custom fields and tags
  • Multiple sales pipelines with custom milestones and forecasts
  • Project boards for post-sale delivery and onboarding
  • Workflow automation for tasks and follow-ups on Growth
  • Two-way email sync and templates for Gmail and Outlook
  • AI summaries, contact enrichment and meeting prep

Cons

  • Automation and multiple pipelines require the Growth plan
  • No built-in calling or advanced sequences for outbound teams
  • Marketing emails need the paid Transpond add-on

folk · Key features

  • Chrome extension import
  • Enrichment
  • Mail merge and sequences
  • Pipelines
  • AI assistant
  • Groups and views

Cons

  • Less powerful than HubSpot
  • Reporting basic
  • Fewer integrations

Capsule CRM vs folk: FAQ

Which is cheaper, Capsule CRM or folk?

Capsule CRM starts at $18/mo and folk at $30/mo. Both prices are checked on the vendors' own pricing pages.

Do Capsule CRM and folk have a free plan?

Capsule CRM has a free plan. folk has no free plan, a 14-day free trial.

Not sure yet?

Capsule CRM vs folk (2026): Pricing and Features