New Relic is an uptime & monitoring tool for Enterprise and Developers, offered as freemium ($10/mo). Based in United States, founded in 2008. Popular alternatives include Dynatrace, Datadog, Grafana Cloud.
About New Relic
New Relic is a full-stack observability platform founded in San Francisco in 2008 by Lew Cirne and taken private by Francisco Partners and TPG in 2023. It collects metrics, events, logs and traces from applications and infrastructure into one telemetry database and lets engineering teams find out why something is slow or broken across services, hosts, browsers and mobile apps.
The platform covers application performance monitoring with distributed tracing, infrastructure and Kubernetes monitoring, log management, browser and mobile real user monitoring, synthetic checks, error tracking, AI monitoring for LLM applications, alerts and dashboards built with the NRQL query language. Instead of separate products per module, pricing is based on data ingested per month plus the type of users: basic users are free, while core and full platform users are paid seats. A permanent free tier includes 100 GB of data per month and one full platform user.
New Relic suits engineering teams that want broad observability with an easy start and predictable data-based pricing, especially when only a few engineers need full access. Full platform seats are expensive, data costs grow quickly at scale, and the interface can feel complex. Datadog is the main rival with a module-based model and a larger integration catalogue, Dynatrace targets large enterprises with heavy automation, Grafana Cloud suits teams committed to open-source tooling, and Sentry is enough when error tracking is the main need.
Key features of New Relic
- APM and distributed tracing
- Infrastructure and Kubernetes monitoring
- Logs in context
- Browser, mobile and synthetics
- AI monitoring for LLM apps
- NRQL queries and dashboards
Pros and cons
Pros
- Generous free tier
- Unified platform
- Powerful query language
- Predictable data-based pricing
Cons
- Full user seats are costly
- UI complexity
- Data costs at scale
- Feature overlap
New Relic pricing
New Relic uses a freemium model.
| Plan | Price | Includes |
|---|---|---|
| Free | $0 | 100 GB data ingest/mo, 1 full platform user, unlimited basic |
| Standard | $10 / first user/mo | $99 per additional full user (max 5); data $0.40/GB over 100 GB |
| Pro | $418.80 / user/mo | Monthly pay as you go; $349/user on annual commitment |
| Enterprise | Custom | Contact sales; FedRAMP/HIPAA via Data Plus |
Source: newrelic.com · checked on Oct 20, 2026
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How New Relic compares in Uptime & monitoring
- Rank by votes
- #1 / 27
- Starting price
- $10
- Free alternatives
- 7
0 votes from members
60% below the category median ($25/mo)
Free or open-source tools in Uptime & monitoring
New Relic ranks #1 of 27 uptime & monitoring tools by community votes and is priced below most tools in the category.
Common use cases
- 1Monitoring application performance
- 2Tracing microservices
- 3Observability for LLM features
- 4Small team on free tier
Best for
Engineering teams wanting full observability with flexible pricing.
Not ideal for
Teams needing only error tracking (Sentry).
Integrations
- AWS
- Azure
- GCP
- Kubernetes
- OpenTelemetry
- Slack
- PagerDuty
- Jira
- 780+ integrations
Our take
New Relic's free tier makes it easy to start full-stack observability.
FAQ
- What is New Relic?
- New Relic is an Uptime & monitoring tool: Full-stack observability with a free 100 GB tier.
- How much does New Relic cost?
- New Relic uses a Freemium model; paid plans start at $10 per month.
- What are the best alternatives to New Relic?
- Community-listed alternatives to New Relic include Dynatrace, Datadog, Grafana Cloud, CloudKnife.
- What does New Relic integrate with?
- New Relic integrates with AWS, Azure, GCP, Kubernetes, OpenTelemetry, Slack and more.
- Which platforms does New Relic support?
- New Relic is available on web.
- Who is New Relic for?
- Engineering teams wanting full observability with flexible pricing.
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