Happy Valley

Better Stack vs New Relic

Better Stack and New Relic are both uptime & monitoring tools. Better Stack is aimed at developers, while New Relic is aimed at enterprise and developers. New Relic costs less, from $10/mo versus $30/mo for Better Stack. Both have a free plan.

Better Stack

Uptime, incident management and logs

New Relic

Full-stack observability with a free 100 GB tier

PricingFreemium · $30Freemium · $10
Starting price$30/mo$10/mo
Free planYesYes
Free trial——
Built forDevelopersEnterprise, Developers
Platformswebweb
CountryCZ · 2021US · 2008
Rating——

Choose Better Stack if

Startups and small engineering teams who want monitoring, incidents and logs without three vendors.

  • Polished all-in-one for small and mid teams
  • Generous free plan
  • Fast checks and reliable alerting

Look elsewhere if: Large enterprises with complex observability needs (Datadog, Grafana Enterprise).

Choose New Relic if

Engineering teams wanting full observability with flexible pricing.

  • Generous free tier
  • Unified platform
  • Powerful query language

Look elsewhere if: Teams needing only error tracking (Sentry).

Better Stack vs New Relic pricing

Better Stack

  • Free$010 monitors and heartbeats, 1 status page, 3 GB logs
  • Responder$34/mo$29/mo billed yearly; uptime + telemetry seat
  • Telemetry Nano$30/moEU region ($45 US); 40 GB logs/traces/metrics
  • Telemetry Micro$120/moEU region ($180 US); 160 GB each

New Relic

  • Free$0100 GB data ingest/mo, 1 full platform user, unlimited basic
  • Standard$10/first user/mo$99 per additional full user (max 5); data $0.40/GB over 100 GB
  • Pro$418.80/user/moMonthly pay as you go; $349/user on annual commitment
  • EnterpriseCustomContact sales; FedRAMP/HIPAA via Data Plus

Better Stack · Key features

  • Uptime, SSL, DNS and heartbeat monitors with fast intervals
  • Incident management with on-call rotations and escalations
  • Beautiful hosted status pages
  • Log management with SQL and live tail
  • Metrics, dashboards and OpenTelemetry support
  • Phone, SMS, Slack and Teams alerting

Cons

  • Not as deep as Datadog for APM
  • Usage pricing on logs needs monitoring
  • On-call features simpler than PagerDuty

New Relic · Key features

  • APM and distributed tracing
  • Infrastructure and Kubernetes monitoring
  • Logs in context
  • Browser, mobile and synthetics
  • AI monitoring for LLM apps
  • NRQL queries and dashboards

Cons

  • Full user seats are costly
  • UI complexity
  • Data costs at scale

Better Stack vs New Relic: FAQ

Which is cheaper, Better Stack or New Relic?

New Relic starts at $10/mo and Better Stack at $30/mo. Both prices are checked on the vendors' own pricing pages.

Do Better Stack and New Relic have a free plan?

Yes, both Better Stack and New Relic have a free plan; paid plans add more usage and features.

Not sure yet?

Better Stack vs New Relic (2026): Pricing and Features