SurveySparrow vs Zoho Forms
SurveySparrow and Zoho Forms are both forms & surveys tools aimed at small businesses and enterprise. Zoho Forms costs less, from $12/mo versus $19/mo for SurveySparrow. Both have a free plan.
Conversational surveys, NPS and CX feedback for growing teams
Form builder with approvals, payments and offline mobile forms
| Pricing | Freemium · $19 | Freemium · $12 |
| Starting price | $19/mo | $12/mo |
| Free plan | Yes | Yes |
| Free trial | 14 days | — |
| Built for | Small businesses, Enterprise, Agencies | Small businesses, Enterprise, Freelancers |
| Platforms | web, ios, android | web, ios, android |
| Country | — | IN |
| Rating | — | — |
Choose SurveySparrow if
SMB and mid-market teams that want engaging surveys plus NPS and employee feedback in one platform without Qualtrics-level cost.
- Chat-style surveys often feel more engaging than long forms
- Covers customer, employee and market research in one tool
- Strong integrations with CRM and help desk tools
Look elsewhere if: Teams needing month-to-month billing, enterprise research panels or design-heavy marketing forms (SurveyMonkey, Typeform, Qualtrics).
Choose Zoho Forms if
SMBs and Zoho users that need forms with approvals, payments and offline collection at a low organization-wide price.
- Plans priced per organization, not per user
- Approval workflows usually found in pricier tools
- Offline mobile forms for field teams
Look elsewhere if: Teams that want highly designed conversational forms (Typeform) or the largest template and widget library (Jotform).
SurveySparrow vs Zoho Forms pricing
SurveySparrow
- Free$01 user, 3 active surveys, 75 responses per quarter
- Basic$19/moBilled yearly; 1 user, 2,500 responses
- EnterpriseCustomCustom responses, SSO and advanced CX features
Zoho Forms
- Free$01 user, 3 forms, 500 submissions/mo
- Basic$12/mo$10 billed annually; 1 user, 10,000 submissions, payments
- Standard$30/mo$25 billed annually; 10 users, 25,000 submissions, approvals
- Professional$60/mo$50 billed annually; 25 users, 75,000 submissions
- Premium$110/mo$90 billed annually; 100 users, HIPAA, form encryption
SurveySparrow · Key features
- Conversational surveys that show one question at a time
- NPS, CSAT and CES programs with automated follow-ups
- 360-degree employee assessments and pulse surveys
- Offline survey apps for iOS and Android field work
- Distribution by email, SMS, WhatsApp, web embed and links
- In-app SpotChecks micro-surveys for websites and products
Cons
- No monthly billing; only quarterly or yearly plans
- Response caps on lower tiers fill up quickly
- Higher-tier pricing is hard to find and often quote-based
Zoho Forms · Key features
- Drag-and-drop builder with conditional logic and multi-page forms
- Multi-level approval workflows and task assignment
- Payment collection through gateways such as Stripe and PayPal
- Offline data collection in the iOS and Android apps
- Custom PDFs generated automatically from each submission
- Native sync with Zoho CRM and other Zoho apps
Cons
- Free plan limited to three forms and 500 submissions
- Form design is plainer than Typeform
- Smaller template library than Jotform
SurveySparrow vs Zoho Forms: FAQ
Which is cheaper, SurveySparrow or Zoho Forms?
Zoho Forms starts at $12/mo and SurveySparrow at $19/mo. Both prices are checked on the vendors' own pricing pages.
Do SurveySparrow and Zoho Forms have a free plan?
Yes, both SurveySparrow and Zoho Forms have a free plan; paid plans add more usage and features.