SurveyMonkey vs Zoho Forms
SurveyMonkey and Zoho Forms are both forms & surveys tools. SurveyMonkey is aimed at enterprise and small businesses, while Zoho Forms is aimed at small businesses and enterprise. Zoho Forms costs less, from $12/mo versus $30/mo for SurveyMonkey. Both have a free plan.
Survey platform with analysis and benchmarks
Form builder with approvals, payments and offline mobile forms
| Pricing | Freemium · $30 | Freemium · $12 |
| Starting price | $30/mo | $12/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Built for | Enterprise, Small businesses | Small businesses, Enterprise, Freelancers |
| Platforms | web, ios, android | web, ios, android |
| Country | US · 1999 | IN |
| Rating | — | — |
Choose SurveyMonkey if
Organizations running regular research and needing analysis and panels.
- Powerful analysis features
- Access to research panels
- Trusted brand for respondents
Look elsewhere if: Simple forms on a budget (Tally, Google Forms).
Choose Zoho Forms if
SMBs and Zoho users that need forms with approvals, payments and offline collection at a low organization-wide price.
- Plans priced per organization, not per user
- Approval workflows usually found in pricier tools
- Offline mobile forms for field teams
Look elsewhere if: Teams that want highly designed conversational forms (Typeform) or the largest template and widget library (Jotform).
SurveyMonkey vs Zoho Forms pricing
SurveyMonkey
- Free$010 questions/survey, limited responses
- Standard$99/moBilled monthly; 1,000 responses/mo
- Advantage$39/moBilled annually; 15,000 responses/yr
- Premier$139/moBilled annually; 40,000 responses/yr
- Team Advantage$30/user/moBilled annually; min 3 users
Zoho Forms
- Free$01 user, 3 forms, 500 submissions/mo
- Basic$12/mo$10 billed annually; 1 user, 10,000 submissions, payments
- Standard$30/mo$25 billed annually; 10 users, 25,000 submissions, approvals
- Professional$60/mo$50 billed annually; 25 users, 75,000 submissions
- Premium$110/mo$90 billed annually; 100 users, HIPAA, form encryption
SurveyMonkey · Key features
- Question bank and templates
- Skip logic, piping and randomization
- Analysis dashboards and filters
- Benchmarks and sentiment analysis
- Audience panel for market research
- Team collaboration and integrations
Cons
- Expensive for small users
- Free plan barely usable
- Dated respondent UX
Zoho Forms · Key features
- Drag-and-drop builder with conditional logic and multi-page forms
- Multi-level approval workflows and task assignment
- Payment collection through gateways such as Stripe and PayPal
- Offline data collection in the iOS and Android apps
- Custom PDFs generated automatically from each submission
- Native sync with Zoho CRM and other Zoho apps
Cons
- Free plan limited to three forms and 500 submissions
- Form design is plainer than Typeform
- Smaller template library than Jotform
SurveyMonkey vs Zoho Forms: FAQ
Which is cheaper, SurveyMonkey or Zoho Forms?
Zoho Forms starts at $12/mo and SurveyMonkey at $30/mo. Both prices are checked on the vendors' own pricing pages.
Do SurveyMonkey and Zoho Forms have a free plan?
Yes, both SurveyMonkey and Zoho Forms have a free plan; paid plans add more usage and features.