Happy Valley

SurveyMonkey vs TheySaid

SurveyMonkey and TheySaid are both forms & surveys tools. SurveyMonkey is aimed at enterprise and small businesses, while TheySaid is aimed at small businesses and enterprise. Both have a free plan.

SurveyMonkey

Survey platform with analysis and benchmarks

TheySaid

AI-moderated user tests and surveys with real or synthetic users

PricingFreemium · $30Freemium
Starting price$30/moNot published
Free planYesYes
Free trial——
Built forEnterprise, Small businessesSmall businesses, Enterprise, Agencies
Platformsweb, ios, androidweb
CountryUS · 1999US
Rating——

Choose SurveyMonkey if

Organizations running regular research and needing analysis and panels.

  • Powerful analysis features
  • Access to research panels
  • Trusted brand for respondents

Look elsewhere if: Simple forms on a budget (Tally, Google Forms).

Choose TheySaid if

Product and UX teams that want fast AI-moderated tests and interviews, with synthetic users for early checks.

  • Free plan needs no credit card
  • Covers usability tests, interviews and surveys in one tool
  • Tests can start from coding and ticketing tools during the build

Look elsewhere if: Teams that only need simple surveys or heatmaps at a predictable self-serve price (SurveyMonkey, Hotjar).

SurveyMonkey vs TheySaid pricing

SurveyMonkey

  • Free$010 questions/survey, limited responses
  • Standard$99/moBilled monthly; 1,000 responses/mo
  • Advantage$39/moBilled annually; 15,000 responses/yr
  • Premier$139/moBilled annually; 40,000 responses/yr
  • Team Advantage$30/user/moBilled annually; min 3 users

TheySaid

  • Free$05 AI user tests and 50 AI surveys/mo, 1 workspace, 1 active test
  • EnterpriseCustomUnlimited tests and recruiting, SSO/SAML, API; monthly billing +33%

SurveyMonkey · Key features

  • Question bank and templates
  • Skip logic, piping and randomization
  • Analysis dashboards and filters
  • Benchmarks and sentiment analysis
  • Audience panel for market research
  • Team collaboration and integrations

Cons

  • Expensive for small users
  • Free plan barely usable
  • Dated respondent UX

TheySaid · Key features

  • AI moderator that runs voice interviews and usability tests
  • Synthetic users and digital twins tuned on your own customer data
  • AI project creator that drafts tests, surveys and screeners
  • AI analysis with clips, highlight reels and cross-project Ask AI
  • Panel recruiting with screeners and a response quality monitor
  • MCP server for Claude Code, Cursor and Lovable, plus Jira-triggered tests

Cons

  • No self-serve paid plan between Free and Enterprise
  • Free plan allows only one active test
  • Recruiting harder-to-reach panel participants costs extra

SurveyMonkey vs TheySaid: FAQ

Do SurveyMonkey and TheySaid have a free plan?

Yes, both SurveyMonkey and TheySaid have a free plan; paid plans add more usage and features.

Not sure yet?