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SurveyMonkey vs SurveySparrow

SurveyMonkey and SurveySparrow are both forms & surveys tools. SurveyMonkey is aimed at enterprise and small businesses, while SurveySparrow is aimed at small businesses and enterprise. SurveySparrow costs less, from $19/mo versus $30/mo for SurveyMonkey. Both have a free plan.

SurveyMonkey

Survey platform with analysis and benchmarks

SurveySparrow

Conversational surveys, NPS and CX feedback for growing teams

PricingFreemium · $30Freemium · $19
Starting price$30/mo$19/mo
Free planYesYes
Free trial—14 days
Built forEnterprise, Small businessesSmall businesses, Enterprise, Agencies
Platformsweb, ios, androidweb, ios, android
CountryUS · 1999—
Rating——

Choose SurveyMonkey if

Organizations running regular research and needing analysis and panels.

  • Powerful analysis features
  • Access to research panels
  • Trusted brand for respondents

Look elsewhere if: Simple forms on a budget (Tally, Google Forms).

Choose SurveySparrow if

SMB and mid-market teams that want engaging surveys plus NPS and employee feedback in one platform without Qualtrics-level cost.

  • Chat-style surveys often feel more engaging than long forms
  • Covers customer, employee and market research in one tool
  • Strong integrations with CRM and help desk tools

Look elsewhere if: Teams needing month-to-month billing, enterprise research panels or design-heavy marketing forms (SurveyMonkey, Typeform, Qualtrics).

SurveyMonkey vs SurveySparrow pricing

SurveyMonkey

  • Free$010 questions/survey, limited responses
  • Standard$99/moBilled monthly; 1,000 responses/mo
  • Advantage$39/moBilled annually; 15,000 responses/yr
  • Premier$139/moBilled annually; 40,000 responses/yr
  • Team Advantage$30/user/moBilled annually; min 3 users

SurveySparrow

  • Free$01 user, 3 active surveys, 75 responses per quarter
  • Basic$19/moBilled yearly; 1 user, 2,500 responses
  • EnterpriseCustomCustom responses, SSO and advanced CX features

SurveyMonkey · Key features

  • Question bank and templates
  • Skip logic, piping and randomization
  • Analysis dashboards and filters
  • Benchmarks and sentiment analysis
  • Audience panel for market research
  • Team collaboration and integrations

Cons

  • Expensive for small users
  • Free plan barely usable
  • Dated respondent UX

SurveySparrow · Key features

  • Conversational surveys that show one question at a time
  • NPS, CSAT and CES programs with automated follow-ups
  • 360-degree employee assessments and pulse surveys
  • Offline survey apps for iOS and Android field work
  • Distribution by email, SMS, WhatsApp, web embed and links
  • In-app SpotChecks micro-surveys for websites and products

Cons

  • No monthly billing; only quarterly or yearly plans
  • Response caps on lower tiers fill up quickly
  • Higher-tier pricing is hard to find and often quote-based

SurveyMonkey vs SurveySparrow: FAQ

Which is cheaper, SurveyMonkey or SurveySparrow?

SurveySparrow starts at $19/mo and SurveyMonkey at $30/mo. Both prices are checked on the vendors' own pricing pages.

Do SurveyMonkey and SurveySparrow have a free plan?

Yes, both SurveyMonkey and SurveySparrow have a free plan; paid plans add more usage and features.

Not sure yet?

SurveyMonkey vs SurveySparrow (2026): Pricing and Features