Happy Valley

Pipedrive vs Twenty

Pipedrive and Twenty are both CRM tools. Pipedrive is aimed at small businesses and freelancers, while Twenty is aimed at developers and small businesses. Twenty costs less, from $9/mo versus $14/mo for Pipedrive. Only Twenty has a free plan.

Pipedrive

Visual sales pipeline for small teams

Twenty

Open-source CRM, self-host or cloud

PricingPaid · $14Open source · $9
Starting price$14/mo$9/mo
Free planNoYes
Free trial14 days30 days
Built forSmall businesses, FreelancersDevelopers, Small businesses
Platformsweb, ios, androidweb
CountryEE · 2010FR · 2023
Rating——

Choose Pipedrive if

Sales-led SMBs that want a focused CRM and do not need marketing automation in the same tool.

  • Fast to adopt; reps actually use it
  • Clear per-seat pricing with no contact-based fees
  • Solid automations and email tooling from the Growth tier

Look elsewhere if: Companies that want marketing, sales and support in one platform, or enterprises needing deep customization and permissions.

Choose Twenty if

Teams wanting an open-source, modern CRM.

  • Open source
  • Modern UI
  • Customizable

Look elsewhere if: Enterprises needing ecosystem.

Pipedrive vs Twenty pricing

Pipedrive

  • Lite$14/seat/moBilled annually; pipeline, contacts, AI reports, 500+ apps
  • Growth$39/seat/moBilled annually; email sync, automations, sequences, forecasts
  • Premium$59/seat/moBilled annually; LeadBooster, lead scoring, contracts, e-signatures
  • Ultimate$79/seat/moBilled annually; advanced security, sandbox, contact enrichment

Twenty

  • Self-hosted$0Open-source core, self-host for free
  • Pro$9/user/moBilled yearly; custom objects, AI agents, 50 workflow credits/yr
  • Organization$19/user/moBilled yearly; SAML/OIDC SSO, row-level permissions
  • Enterprisefrom $50k/yrSingle-tenant, SCIM, dedicated support and SLA

Pipedrive · Key features

  • Visual kanban pipelines with customizable stages and multiple pipelines
  • Activity scheduling and reminders tied to every deal
  • Two-way email sync, templates, open and click tracking
  • Workflow automations and AI sales assistant
  • Revenue forecasting, goals and custom reports
  • Web forms, chatbot and LeadBooster lead inbox

Cons

  • Marketing and support features are weak or add-ons
  • Advanced reporting and lead scoring need the higher tiers
  • Customization is shallower than HubSpot or Salesforce

Twenty · Key features

  • Custom objects and fields
  • Email and calendar sync
  • Kanban and table views
  • Workflows
  • GraphQL and REST APIs
  • Self-hosting

Cons

  • Younger product
  • Fewer integrations
  • Reporting basic

Pipedrive vs Twenty: FAQ

Which is cheaper, Pipedrive or Twenty?

Twenty starts at $9/mo and Pipedrive at $14/mo. Both prices are checked on the vendors' own pricing pages.

Do Pipedrive and Twenty have a free plan?

Pipedrive has no free plan, a 14-day free trial. Twenty has a free plan.

Not sure yet?