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Omnisend vs Yotpo

Omnisend and Yotpo are both E-commerce tools aimed at E-commerce and small businesses. Omnisend costs less, from $16/mo versus $89/mo for Yotpo. Both have a free plan.

Omnisend

Email and SMS marketing automation built for online stores

Yotpo

Product reviews, UGC and loyalty programs for e-commerce brands

PricingFreemium · $16Freemium · $89
Starting price$16/mo$89/mo
Free planYesYes
Free trial——
Built forE-commerce, Small businessesE-commerce, Small businesses, Enterprise
Platformswebweb
CountryLT · 2014US · 2011
Rating——

Choose Omnisend if

Small and mid-sized Shopify, WooCommerce and BigCommerce stores that want email and SMS automation without Klaviyo prices.

  • Cheaper than Klaviyo at most contact counts
  • E-commerce flows work out of the box with deep Shopify integration
  • Pro plan bundles SMS credits worth the monthly fee

Look elsewhere if: B2B companies, publishers or large brands needing advanced data science (Mailchimp, Brevo, Klaviyo).

Choose Yotpo if

Growing Shopify and mid-market e-commerce brands that want reviews, UGC and loyalty managed in one platform.

  • Reviews and loyalty from one vendor with shared customer data
  • Mature, customizable on-site widgets
  • Strong Shopify and Shopify Plus support

Look elsewhere if: Small stores that only need low-cost reviews or a simple referral program (ReferralCandy, GrowSurf, Klaviyo Reviews).

Omnisend vs Yotpo pricing

Omnisend

  • Free$0250 contacts, 500 emails/mo, Omnisend branding
  • Standard$16/moFrom 500 contacts, 6,000 emails/mo; 30% off with 3-month prepay
  • Pro$59/moFrom 2,500 contacts; unlimited email, SMS credits = monthly bill
  • CustomCustom150,000+ profiles, dedicated account expert

Yotpo

  • Reviews Free$0Limited plan for up to 50 orders per month
  • Reviews Starter$89/moUp to 500 orders/mo; branded reviews and on-site display
  • Reviews Pro$169/moAdds Google seller ratings and AI display and writing tools
  • Loyalty & ReferralsFrom $199/moFree plan available; paid tiers start at $199/mo
  • Premium / EnterpriseCustomAI summaries, syndication, dedicated CSM, custom API

Omnisend · Key features

  • Prebuilt abandoned cart, browse abandonment and post-purchase automations
  • Email builder with product picker, discount codes and dynamic blocks
  • SMS and web push in the same automation workflows
  • Signup forms, popups and spin-to-win wheels for list growth
  • Segmentation by purchase history, product views and engagement
  • Product recommender and personalized send time on Pro

Cons

  • Less advanced analytics and predictive data than Klaviyo
  • Standard caps emails at roughly 12 times the list size
  • Not a good fit for B2B, SaaS or editorial newsletters

Yotpo · Key features

  • Automated review request emails with photo and video upload
  • On-site star ratings, review widgets and Q&A
  • Google seller ratings and review syndication to retailers
  • AI review summaries and AI-assisted review writing for shoppers
  • Points, VIP tiers, rewards and refer-a-friend programs
  • Discover tracking of how AI assistants recommend your products

Cons

  • Paid tiers are pricey compared with review-only apps
  • Order caps push growing stores into higher plans quickly
  • Premium and Enterprise need sales calls and custom quotes

Omnisend vs Yotpo: FAQ

Which is cheaper, Omnisend or Yotpo?

Omnisend starts at $16/mo and Yotpo at $89/mo. Both prices are checked on the vendors' own pricing pages.

Do Omnisend and Yotpo have a free plan?

Yes, both Omnisend and Yotpo have a free plan; paid plans add more usage and features.

Not sure yet?