Jotform vs SurveySparrow
Jotform and SurveySparrow are both forms & surveys tools aimed at small businesses and enterprise. SurveySparrow costs less, from $19/mo versus $39/mo for Jotform. Both have a free plan.
Online forms with 10,000+ templates
Conversational surveys, NPS and CX feedback for growing teams
| Pricing | Freemium · $39 | Freemium · $19 |
| Starting price | $39/mo | $19/mo |
| Free plan | Yes | Yes |
| Free trial | — | 14 days |
| Built for | Small businesses, Enterprise | Small businesses, Enterprise, Agencies |
| Platforms | web, ios, android | web, ios, android |
| Country | US · 2006 | — |
| Rating | — | — |
Choose Jotform if
Organizations in regulated industries and businesses needing payments, signatures and workflows in one form tool.
- Widest feature set and template library
- Payments and e-signature built in
- Compliance options for regulated industries
Look elsewhere if: Startups wanting unlimited free submissions (Tally) or Notion/Airtable-native forms (Fillout).
Choose SurveySparrow if
SMB and mid-market teams that want engaging surveys plus NPS and employee feedback in one platform without Qualtrics-level cost.
- Chat-style surveys often feel more engaging than long forms
- Covers customer, employee and market research in one tool
- Strong integrations with CRM and help desk tools
Look elsewhere if: Teams needing month-to-month billing, enterprise research panels or design-heavy marketing forms (SurveyMonkey, Typeform, Qualtrics).
Jotform vs SurveySparrow pricing
Jotform
- Starter$05 forms, 100 submissions/mo, Jotform branding
- Bronze$39/mo$34/mo annually; 25 forms, 1,000 submissions
- Silver$49/mo$39/mo annually; 50 forms, 2,500 submissions
- Gold$129/mo$99/mo annually; 100 forms, 10,000 submissions, HIPAA
- EnterpriseCustomUnlimited, SSO, data residency
SurveySparrow
- Free$01 user, 3 active surveys, 75 responses per quarter
- Basic$19/moBilled yearly; 1 user, 2,500 responses
- EnterpriseCustomCustom responses, SSO and advanced CX features
Jotform · Key features
- 10,000+ templates and a drag-and-drop builder
- Conditional logic, calculations and prefill
- Payments via 40+ gateways and Jotform Sign e-signatures
- Approval workflows and Jotform Tables
- PDF Editor and Jotform Apps for no-code mini apps
- HIPAA, GDPR tooling and enterprise SSO
Cons
- Paid plans are pricey for small volumes
- Submission caps can be restrictive
- Interface feels busy
SurveySparrow · Key features
- Conversational surveys that show one question at a time
- NPS, CSAT and CES programs with automated follow-ups
- 360-degree employee assessments and pulse surveys
- Offline survey apps for iOS and Android field work
- Distribution by email, SMS, WhatsApp, web embed and links
- In-app SpotChecks micro-surveys for websites and products
Cons
- No monthly billing; only quarterly or yearly plans
- Response caps on lower tiers fill up quickly
- Higher-tier pricing is hard to find and often quote-based
Jotform vs SurveySparrow: FAQ
Which is cheaper, Jotform or SurveySparrow?
SurveySparrow starts at $19/mo and Jotform at $39/mo. Both prices are checked on the vendors' own pricing pages.
Do Jotform and SurveySparrow have a free plan?
Yes, both Jotform and SurveySparrow have a free plan; paid plans add more usage and features.