Gorgias vs Shopier
Gorgias and Shopier are both E-commerce tools. Gorgias is aimed at E-commerce and small businesses, while Shopier is aimed at small businesses and creators.
Gorgias
Helpdesk built for Shopify merchants
Shopier
Sell and get paid online from Turkey, including via social media
| Pricing | Paid · $10 | Paid |
| Starting price | $10/mo | Not published |
| Free plan | No | No |
| Free trial | 7 days | — |
| Built for | E-commerce, Small businesses | Small businesses, Creators |
| Platforms | web, ios, android | web, ios, android |
| Country | US · 2015 | TR |
| Rating | — | — |
Choose Gorgias if
E-commerce brands on Shopify or BigCommerce.
- Built for Shopify workflows
- Ticket-based pricing
- Strong automation
Look elsewhere if: SaaS or B2B support (Help Scout, Zendesk).
Choose Shopier if
Small sellers and social media shops in Turkey.
- Very fast to start selling
- Great for Instagram sellers
- Installments supported
Look elsewhere if: Growing brands needing a full store (ikas).
Gorgias vs Shopier pricing
Gorgias
- Starter$10/mo50 tickets/mo; monthly billing only
- Basic$60/mo$50/mo billed annually; 300 tickets/mo
- Pro$360/mo$300/mo billed annually; 2,000 tickets/mo
- Advanced$900/mo$750/mo billed annually; 5,000 tickets/mo
- AI Agent$1.00/automated interaction$0.85-$1.00 depending on plan; optional add-on
Shopier
- Commissionfrom 2.99% + ₺0.49/orderExcl. VAT (KDV hariç); no monthly or setup fee
Gorgias · Key features
- E-commerce help desk with order data
- Order edits, refunds and discounts in tickets
- Omnichannel: email, chat, social, SMS, voice
- Automations and macros
- AI agent for common questions
- Revenue attribution of support
Cons
- Costs scale with ticket volume
- AI agent costs extra
- Less suited outside e-commerce
Shopier · Key features
- Simple store page
- Payment links for social selling
- Card payments with installments
- Order and cargo tracking
- Digital product sales
- Mobile app
Cons
- Commission per sale
- Limited store customization
- Turkey-focused
Gorgias vs Shopier: FAQ
Do Gorgias and Shopier have a free plan?
Gorgias has no free plan, a 7-day free trial. Shopier has no free plan.